Плохой менеджмент отеля Bad hotel management

We booked a tour to Pearl Beach Resort from Join UP for the New Year holidays - IIIIIII surprise!! ! - guess which one? Yes, yes - there are NO vacant rooms! And we learned about it at the exit from the airport in Zanzibar at the counter of the representative from Join UP. To say that we did not read the reviews of tourists about this hotel is impossible. We studied everything that was available on the Internet and still stepped on this rake. There was hope that negative reviews on such a scale were custom-made (there are such “sins” among competitors). Moreover, the rating index of Pearl Beach Resort is quite high and the reviews in non-Russian languages ​ ​ are very positive. And the desire to spend a vacation in a quiet place, alone with exotic nature, exceeded all the "spells" of our compatriots. We will not give advice to other tourists. But the call of those who recommended not to go to this place is 1000% HARDLY SUPPORTED!
And, despite what happened, we must pay tribute to the employees from Join UP and express our gratitude to them!! ! We were offered another hotel in the area of ​ ​ Neptune Pwani Beach Resort, which was 1.8 times more expensive (of course we did not pay extra) and our vacation was like a fairy tale.