Terrible staff and tour operator TUI

Written: 24 may 2021
Travel time: 19 — 24 may 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
The key to the room did not work - the daughter and grandson stood at the door for half an hour, at the reception they said that they had forgotten.
The air conditioner did not work - the master was called three times.
They signed up for a covid test - they came at the appointed time, they said they didn’t sign up for the tests, the result of a taxi to the hospital and back to the hotel was $40 and then picking up the test from the hospital was also $40.
They say that they begin to move only when men shout at them.
The tour operator TUI is not responsible for the tourists in the hotel, the guide is Lyudmila.
Dear tourists, bypass this hotel on the tenth road.
Translated automatically from Russian. View original