Fool tourists.

Written: 9 june 2019
Travel time: 17 — 28 may 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 5.0
Amenities: 1.0
The hotel does not correspond to the level of five stars and service AL All inclusive as prescribed in the contract with the tour operator Anex. Namely, all strong alcoholic drinks: vodka, gin, whiskey do not contain even 25% alcohol, which confirms that this product does not burn. On my request to pour me any of the listed drinks from a closed bottle, I received a negative response, and threats of eviction from the hotel, which confirms the involvement of the administration and staff in mixing these drinks with water. Thus, deceiving vacationers. The point is not in strong drinks, but in the fact that they are diluted with no one knows what, and under what conditions, which can lead to consequences. And the variety of food is not bad. Once they even served lobsters, but they were swept away in 10 minutes, some took several plates (you can see it is tight with crayfish in Russia). Everything would seem to be nothing if not for one thing but! Namely, all strong alcoholic drinks: vodka, gin, whiskey do not contain even 25% alcohol, which confirms that this product does not burn. All full bottles with these drinks are brought to the bar already knowingly opened. On my request to pour me any of the listed drinks from a closed bottle, I received a negative response, and threats of eviction from the hotel, which confirms the involvement of the administration and staff in mixing these drinks with water. Thus, deceiving vacationers. The point is not in strong drinks, but in the fact that they are diluted with no one knows what, and under what conditions, which can lead to consequences. A scandal erupted, I went into conflict with the administration demanding that this essentially criminal act be stopped. Fortunately, our tour operator Anex took our side and replaced it with a better-quality Ramada Resort.
Translated automatically from Russian. View original