Do not under any circumstances come to this hotel!

Written: 20 july 2023
Travel time: 9 july — 8 august 2023
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 9.0
Amenities: 1.0
The hotel is very dirty and hazardous to health. In our room, cockroaches ran in the bathroom, and at night the daughter was bitten, as it turned out by the end of the bugs. The hotel did not react to this situation in any way, although I even shot a video. We were offered the same worn out numbers for a smaller number of seats than ours, also for an extra charge - "rather expensive" in their expression. Tour operator Fun&sun, in response to our request for relocation to another hotel, offered options with an additional payment of 1.5 thousand euros. They took time to request free relocation through the agency, and their representative at the hotel immediately stated that this was impossible. All evidence has been sent. I was already ready for this payment, but the guide did not offer any available payment options other than cash. The hotel is focused on the Germans, there are a lot of them, they have separate glasses for alcohol, a lot of German songs (Russians are not played at all), the Germans have cleaning in the rooms.
In our country, and in conversations with other Russians, it was not cleaned normally in principle. Nominally, there was cleaning, but the maid ran to us only as soon as she saw that we had come to the room. Of course, cleaning is much easier with us, cleaning lasted no more than 1 minute. The first day I asked her to come later and she didn't come at all. Neither the tip, nor the Turkish translator, nor the explanation that we have a small child and he sleeps after dinner did not affect. For towels in the room, I chased the first two days, that is, they simply were not in the room upon check-in, not at all. I thought it was some kind of mistake, but it turned out that all Russians do this. There are no irons in the hotel either. It's good that I had a camping trip with me. Well, "cherry on the cake" - the hotel did not congratulate me on my birthday, my husband even went to the reception and asked at least to set the table. There were Russian-speaking Turks at the reception, but they blinked their eyes and said that they didn’t have such a thing.
As a result, smart and beautiful, I was sitting at a shabby table, all the others were already occupied, without appliances, while my husband ran for food and looked for forks for us. Then they just went to the sea. The only plus of this hotel is the food, it is varied and tasty. But when cockroaches run around in your room, and your daughter has a terrible itch after being bitten by bedbugs, it’s not up to food. By the way, after reading the entire Internet, I found out that bedbugs do not like strong smells, went to the pharmacy and all the other nights were smeared with mint oil, they stopped biting their daughter, we had a couple. In general, I greatly expanded my knowledge of biology during this trip, now I am preparing a case
Translated automatically from Russian. View original
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