Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
4.0
Cleanliness:
4.0
Food:
3.0
Amenities:
4.0
The hotel has 8.8 on booking. com and 4.5 on tripadvisor. However, these estimates are prohibitive for the 2021 season.
We rested from July 17.2021 to July 26.2021. We went through an agent who booked a hotel with Coral Travel.
What is really good in the hotel is a green well-kept area. The greenery is bright and there are many interesting locations for beautiful photos.
Only in the evening, the greens are watered with fertilizer from feces, which gives the hotel a unique aroma, which then follows everywhere. But the greenery is fragrant and it is pleasant to look at the beauty.
- [ ] Food: It doesn't taste good! She is uniform. French fries for breakfast, dinner and lunch every day. Lots of sausages. There are almost no fish products - the fish is cooked tastelessly. There were fish cakes, but when cut, there were a lot of bones inside. They sometimes gave squid, mussels.
There is rice, mashed potatoes, always fries, overcooked pasta (not pasta), daily chicken - but it is dry, there are many bakery products of the same type, there are limited cheeses, standard tomatoes, cucumbers, greens. Baklava is bitter, other sweets are very sweet, but there is no memorable taste. There are watermelons, green melon, orange, plum, nectarine, pear, apple. Morning orange juice.
- [ ] The children's restaurant is only a name, because it contains food from the main restaurant. The difference is small sausages, bitter oatmeal in the morning, there is a good soup. That's all! No yogurt, no baby food either.
Bananas appeared on the 5th day of rest)
- [ ] Rooms: the rooms are old, the corners are broken, the doors are skewed, there are already scuffs above the bed.
- [ ] Cleanliness: Children's tables and chairs are dirty. The rooms are well cleaned. But they do not immediately put cotton pads, a toothbrush and paste, as well as bathrobes. If you don't remind them, they won't bring it.
There is dirt above the bed, in the toilet the flush element has a green coating. In the foyer at the main entrance, the furniture is not the first freshness. Some waiters put food without changing gloves, and as a result, the plates are greasy from their hands.
- [ ] Attention to the guest: If you want to be congratulated on your birthday, then you need to go to the smile service and beg to do it, although as was the practice, the hotel has a staff that keeps track of birthdays and congratulates the guest with fruit and a bottle of wine plus decorate the number with flowers, and if the child is a postcard. So, if your birthday is tomorrow, then today you should go and warn. Otherwise, the next day you will have to call many times and ask, as well as approach. In our case, the representative of Coral travel helped with the organization of the gift.
In our case, no one cleaned the room before lunch on the birthday, did not congratulate.
After talking with smile service, they promised to congratulate, but they came only with flower petals when the child was sleeping, and the management was told that they were not allowed in with a gift. But no one brought a gift. The gift was brought only after 9 pm. However, the next day in the morning the festive room was decorated with flowers and already cleaned before 12.00) Although it was the next day, their efforts were pleasant.
- [ ] Hotel staff communication: Everyone communicates evenly, without much smiles. If you smile, it doesn’t make them smile at all)) Waiters sometimes smile) If you want to change the number to another one, they can tell you at the reception that there is no other number, and then by calling “0” within 30 minutes after the conversation, you will be the next day offer options)
- [ ] Sun beds on the sea: you have to get up early from 7 to 8.30 to lie on a sunbed, otherwise look for sunbeds in a pile next to the bar on the beach and either ask the hotel staff to put a sunbed, but there will be no places under the cover.
Booking a tent 14 euros 1 day. And they are usually fully occupied))) But we were able to book 3 days. The mattresses in the tents are dirty. Only sand on the floor and dirty dishes are removed.
when you can lie on a sunbed under the cover - from 13.00 to 15.00 you will definitely have the opportunity to find free places)
- [ ] Lunch box: you collect the lunch box when you check out. We took sandwiches with cheese, tomatoes and lettuce. Upon returning home, my son and I were hospitalized with an intestinal infection. The husband and youngest daughter did not eat sandwiches and they are doing well. And here we just ate them. Now we are in the hospital.
Bottom line: the hotel is not really a 5 star hotel. Complete disappointment. The quarantine may have had an effect, but my money was paid for as for a 5-star hotel, with excellent food, a children's restaurant and, of course, laudatory reviews were bribed on various sites. And the hotel took this day for itself, and the service provided was much lower in quality.
If you evaluate the hotel on a scale of 10, then it is 4.
I will not recommend the hotel to anyone, because it simply does not correspond to the declared status.
We rested from July 17.2021 to July 26.2021. We went through an agent who booked a hotel with Coral Travel.
What is really good in the hotel is a green well-kept area. The greenery is bright and there are many interesting locations for beautiful photos.
Only in the evening, the greens are watered with fertilizer from feces, which gives the hotel a unique aroma, which then follows everywhere. But the greenery is fragrant and it is pleasant to look at the beauty.
- [ ] Food: It doesn't taste good! She is uniform. French fries for breakfast, dinner and lunch every day. Lots of sausages. There are almost no fish products - the fish is cooked tastelessly. There were fish cakes, but when cut, there were a lot of bones inside. They sometimes gave squid, mussels.
There is rice, mashed potatoes, always fries, overcooked pasta (not pasta), daily chicken - but it is dry, there are many bakery products of the same type, there are limited cheeses, standard tomatoes, cucumbers, greens. Baklava is bitter, other sweets are very sweet, but there is no memorable taste. There are watermelons, green melon, orange, plum, nectarine, pear, apple. Morning orange juice.
- [ ] The children's restaurant is only a name, because it contains food from the main restaurant. The difference is small sausages, bitter oatmeal in the morning, there is a good soup. That's all! No yogurt, no baby food either.
Bananas appeared on the 5th day of rest)
- [ ] Rooms: the rooms are old, the corners are broken, the doors are skewed, there are already scuffs above the bed.
- [ ] Cleanliness: Children's tables and chairs are dirty. The rooms are well cleaned. But they do not immediately put cotton pads, a toothbrush and paste, as well as bathrobes. If you don't remind them, they won't bring it.
There is dirt above the bed, in the toilet the flush element has a green coating. In the foyer at the main entrance, the furniture is not the first freshness. Some waiters put food without changing gloves, and as a result, the plates are greasy from their hands.
- [ ] Attention to the guest: If you want to be congratulated on your birthday, then you need to go to the smile service and beg to do it, although as was the practice, the hotel has a staff that keeps track of birthdays and congratulates the guest with fruit and a bottle of wine plus decorate the number with flowers, and if the child is a postcard. So, if your birthday is tomorrow, then today you should go and warn. Otherwise, the next day you will have to call many times and ask, as well as approach. In our case, the representative of Coral travel helped with the organization of the gift.
In our case, no one cleaned the room before lunch on the birthday, did not congratulate.
After talking with smile service, they promised to congratulate, but they came only with flower petals when the child was sleeping, and the management was told that they were not allowed in with a gift. But no one brought a gift. The gift was brought only after 9 pm. However, the next day in the morning the festive room was decorated with flowers and already cleaned before 12.00) Although it was the next day, their efforts were pleasant.
- [ ] Hotel staff communication: Everyone communicates evenly, without much smiles. If you smile, it doesn’t make them smile at all)) Waiters sometimes smile) If you want to change the number to another one, they can tell you at the reception that there is no other number, and then by calling “0” within 30 minutes after the conversation, you will be the next day offer options)
- [ ] Sun beds on the sea: you have to get up early from 7 to 8.30 to lie on a sunbed, otherwise look for sunbeds in a pile next to the bar on the beach and either ask the hotel staff to put a sunbed, but there will be no places under the cover.
Booking a tent 14 euros 1 day. And they are usually fully occupied))) But we were able to book 3 days. The mattresses in the tents are dirty. Only sand on the floor and dirty dishes are removed.
when you can lie on a sunbed under the cover - from 13.00 to 15.00 you will definitely have the opportunity to find free places)
- [ ] Lunch box: you collect the lunch box when you check out. We took sandwiches with cheese, tomatoes and lettuce. Upon returning home, my son and I were hospitalized with an intestinal infection. The husband and youngest daughter did not eat sandwiches and they are doing well. And here we just ate them. Now we are in the hospital.
Bottom line: the hotel is not really a 5 star hotel. Complete disappointment. The quarantine may have had an effect, but my money was paid for as for a 5-star hotel, with excellent food, a children's restaurant and, of course, laudatory reviews were bribed on various sites. And the hotel took this day for itself, and the service provided was much lower in quality.
If you evaluate the hotel on a scale of 10, then it is 4.
I will not recommend the hotel to anyone, because it simply does not correspond to the declared status.
Translated automatically from Russian. View original
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