Отель недостоин даже двух звезд This hotel doesn't even deserve two stars.

I paid for a tour for three people to the Larissa Beach Side Hotel from August 21.2018 to September 1.2018. Together with my husband and daughter, we arrived at Antalya Airport at 10 pm on August 21.2018 and arrived at the hotel already at 01:00 am on August 22.2018.
At the reception desk, we were met by a hotel employee of Georgian nationality named Gia, who speaks Russian with an accent. He showed us to another employee who took us to a room offered to us on the ground floor of one of the hotel buildings. It was impossible to breathe in the room we were shown. It smelled of mold and toilet. We refused to check into this room and went back to the reception desk.
We complained to a man named Gia about the poor condition of the room offered to us. To which we were told that they had no other free rooms. I began to resent that we were not paying for this "dog kennel". During the conversation, it turned out that Gia did not know Turkish.

I demanded that we be given a decent room. But Gia said to me: - “Shhhhhh…!!! ” It's like they're doing everything right, and I'm breaking the rules!! ! Another employee answered me that now is the Eid al-Adha holiday and all rooms are occupied until August 25.2018. So we stayed in the common lobby area.
I know that the prices of rooms in hotels on the Mediterranean coast are more expensive for Turkish citizens than for foreigners. Therefore, all worthy rooms of this hotel were sold to their fellow citizens. And foreign tourists were left with rooms that were not suitable for living.
The husband called the Ministry of Tourism - no one answered the phone. Then he called the gendarmerie - they gave the telephone number of the duty tourism service of the local authorities. The husband called this number - but there, too, no one answered the call. This means that any riots can occur in your country on a holiday, there will be no one to control the situation. The country was left without power and without control for 9 days.
At four o'clock in the morning, a family of three came into the lobby with suitcases. It turned out that their vacation was over and they were leaving, and the employee Gia did not even know that the room was being vacated. Another hotel employee checked the room, gave the task to prepare it and we were settled there. It consisted of two "pantries", you can't say otherwise, the rooms were so small. Air conditioning - he was a hundred years old... And he was sent straight to the bed. It is also worth noting separately the shower cabin, in which water is drawn in a minute after the start of the shower and does not leave for hours. And yet, the water from them oozes onto the floor in the toilet. But we were already exhausted, tired during the night, so we gritted our teeth and settled in.
On the same day on the beach, we met two women over seventy who were vacationing in the same hotel. They said that they were settled in a room in which the light was not on, the air conditioner did not work, and the TV did not work. When they asked to change the room, employee Gia began to threaten. He said: “If you are indignant, you will go to the first floor! ”

On the site "I read that all Russians are first settled in rooms on the first floor. And in all these rooms there is the same smell of mold and toilet. Then, in a day or two, for an additional fee of 15-20 dollars, the room is changed to another better one. Unfortunately, everything written on this site turned out to be true.
Throughout the holiday we heard complaints from holidaymakers about the disrespectful attitude of the reception staff and the poor conditions in the rooms.
On the beach, sun loungers are made of mesh without mattresses, many of them are torn, a third of the sun loungers stand without umbrellas. And this is in 40-degree heat!! ! And there were so many people that even at seven in the morning there were already few sun loungers under umbrellas on the beach.