great hotel but poor service

Written: 8 june 2014
Travel time: 31 may — 7 june 2014
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 3.0
Cleanliness: 4.0
Food: 7.0
Amenities: 8.0
1. when we saw him in the photo, we just raved about them . . we arrived at about 8-00, they immediately covered us and settled after breakfast.

2. I liked everything in the hotel. everything is thought out to the smallest detail. 2 swimming pools with many umbrellas and sun loungers not only by the pools, but also on the lawn. Game wing with billiards, table football and 8 monoblock games, outdoor minigolf field, tennis court and 2 ping pong tables.
3. we lived in a beautiful large family room, consisting of 2 rooms and a huge balcony. the disadvantage is only one bathroom without a door, but these are trifles
4. food a variety of meat (chicken, turkey, beef) fried, boiled, baked. fish, seafood (mussels, shrimp, oysters), but with the cleaning of the rooms, the bummer of the room is not cleaned, but the sand is dragged across the floor. in the lobby bar in general pipets - the bartender does not want to notice the tourists.

5. I didn’t like the cleaning in the rooms, the lack of coffee beans in the lobby bar and the boorish attitude of the bartender of the lobby bar and the lack of knowledge of languages, neither English nor German, nor even Russian, by most of the employees.
Translated automatically from Russian. View original