I do not recommend

Written: 13 october 2020
Travel time: 27 september — 7 october 2020
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 4.0
Food: 2.0
Amenities: 1.0
I must say right away that according to early booking, I paid for another hotel - a city 4 * in Alanya, because of the pandemic, the hotel did not open and Coral Travel offered this one to replace, motivating that it is even better - 5 *. For a 2 + 1 tour for 10 days, I paid 1250 euros. This year, prices have dropped significantly compared to early booking prices and, having rebooked this hotel for me, Coral safely pocketed another 250 euros (at the current price, my tour cost about 1000 euros).
Now directly about the hotel.
When the transfer bus turned off the road into the steppe, I felt something was wrong)))... And where can I go for a walk?
So, the hotel is located in the small village of Chenger (and not Side, as the travel agents say), there are 4 hotels (2 of which did not open this year) and that's all....steppe and steppe all around, hotel-reservation.
The room was booked Standard.

The administrator from the reception said: "Your standard is blocked, now I will show it to you, of course, but I immediately offer you for 100 (one hundred) dollars to place you in a 2-room suite overlooking the pool. " The standard was shown on the 1st floor, the balcony rests on the wall. I had the feeling that this number is specially kept so that tourists agree to a room with an additional charge)))).
Showed 2-room. overlooking the pool. . .
But the view was not on the pool, but on the steppe just right. The administrator called someone directly from the room and told us: that number is busy, but our esteemed director agrees to provide you with this number for 60 dollars. I asked if there was a regular Standard with a more pleasant view, I agree to pay extra for it. The answer is negative. Despite the fact that the hotel was not fully loaded, about 50-60 percent, according to the staff themselves.
Thus, for a 60 dollar surcharge, I received 2 rooms. room.
This moment discouraged me a little, To be honest, but I didn’t get upset - it’s still a vacation! I reasoned that if I had originally booked a family room, then it would have cost me more.
As I already wrote, there is absolutely nothing in the district. Buses run to Alanya every half an hour, ticket 10 lira. We got to Alanya in 45 minutes, but we drove back for 1.5 hours - a lot of people came in and out, the bus stopped at every stop.
It is closer to Side, but there is no direct bus - you need to go to Manavgat, and then change to a bus to Side.
Now directly about the hotel: the room was, in principle, clean, but the curtains were dirty, already gray, burnt and stained. This is not fatal, of course, but in a hotel that positions itself as 5 stars, this should not be.
The carpet in the corridors is also stained.
As the hotel guide said - this hotel has always been dirty, this year they are trying very hard, washing and cleaning.
For cleaning, really, there are no complaints.
The waiters in the restaurant are also great, they clean up very quickly.
But the food is very mediocre, very. Perhaps the hotel management is saving money due to the pandemic, I don’t know.

If you remove the olives and cheeses, then the choice, frankly, is small. For breakfast: boiled eggs or scrambled eggs, which alternated with scrambled eggs or croutons in an egg, breakfast cereals with milk, sometimes pancakes. Lunch: one kind of soup. One day I realized that they gave the remnants of yesterday's soup: we came to the beginning of dinner, the container was half full, after 15 minutes there was no soup at all. I also noticed that for breakfast several times they gave yesterday's heated pastries - it just cools down and crumbles.
It seems like a trifle, but unpleasant...
Dinner is a total disaster! More or less tasty dishes (good fish or chicken chops, yes, yes, chicken chops are a delicacy here, they were given 1 time in 10 days and sorted out in 15 minutes !!! ) are sorted out in the first 20 minutes and no longer brought. Well, the queue of 30-40 people is understandable! So if you came to dinner not at 19-00, but at 19-30, then with a probability of 90 percent that you will eat spaghetti or french fries with stewed beans.
Ayran is a national drink, it's just some kind of strategic product here! In 10 days I managed to try it 2 times already! This despite the fact that everyone constantly asked him at the bar!
You will say that all this is trifles and why look for flaws on vacation? Agree! But we pay a certain amount for a certain level, right? Well, I didn’t buy 2 *, but I demand lobsters!
The hotel houses shops - completely useless, in fact: souvenirs and other small things, silver, clothes from aliexpress, well, furs....Furs are a separate conversation! 2 employees of this store is just a scourge of all tourists! They pursued, did not give passage either on the territory of the hotel or on the beach! Here he will sit down near the sun loungers and monotonously says: we have a large factory in Side and a store, let's take you there for free at 20-00, take a look, etc. And so the whole day, 5-6 times on the beach and the same in the hotel. People already shied away from them, cursed, sent... Better "Hot corn, sweet-honey baklava" honestly.
But the main reason we come here is the sea and the beach!
The sea in October was wonderful! The beach, alas, is not cleaned. Urns are removed - yes. But the whole beach is covered with old algae, sticks, stones. There were enough sunbeds, places under awnings too. As with 100% occupancy, this is the case - I don’t know.
Entering the sea is not very convenient, but we did not buy special shoes.

The pool in the hotel is quite large, the area around it is comfortably decorated, this is perhaps the only plus of the hotel. But I'm not a fan of pools.
In general, I cannot recommend the Cenger Hotel Beach Resort & Spa 5 * - Side, Turkey for recreation, not only for more or less active tourists, but also for those who travel specifically for all-inclusive, because. little pleasure.
The hotel definitely does not stand out for 5 stars, a weak 4.
Translated automatically from Russian. View original