Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
2.0
Cleanliness:
4.0
Food:
3.0
Amenities:
3.0
We are resting in Turkey for the 6th time, there is something to compare with.
Pros:
1. Location - Dalaman has its own airport, much smaller than Antalya Airport. Less crowded, quick passport control, quick baggage claim, quick, non-fatiguing transfer (about half an hour from the airport, with a stop at another hotel).
2. Views - the hotel is located between the rocks, on a hill from other first-line hotels. Very beautiful views from the hotel to the sea (from the observation deck, it is also a pool bar), from the rooms to the picturesque rocks (if you are offered a sea view from the rooms - do not believe it, there are none). Squirrels, guinea fowls, beautiful birds.
3. The sea is a clean transparent sea, a bit shallow in places, but it didn’t stop at all to go a little further into sufficient depth. Clean beach (a young man was cleaned a couple of times a day), a sufficient number of sun loungers.
Minuses:
1. The condition of the hotel is an old crumbling hotel that requires investments for repairs and restoration (a large territory, its smaller part, located at the entrance and exit to the pool, is well-groomed). The lawn and greenery are well-groomed only at the entrance to the hotel and next to the main restaurant bald spots, dry yellow greenery requiring regular watering, old shabby furniture from which fresh paint peels off, wallpaper in places is pasted in three layers, each of which looks out from under the new one, chipped tiles around the territory and in the pool, fresh wiring laid directly on the ground / roofs / columns ).
2. Service - visitors are 95% Russian-speaking, while there are almost no staff who can speak not only in Russian, even in broken English. At the entrance and exit, they explained it “on the fingers”, in the bars there are also staff who will not understand you, unless you speak Turkish. 2-3% of visitors are Turks, and a special attentive approach is given to them. They may not respond to you when serving their fellow countrymen. They clean up on request (and even then not always), they just won’t come to you to clean up, only if you put a sign on the handle asking for cleaning (and they didn’t always respond to it), they cleaned it 2 times during the week of stay (they threw out the garbage, put soap). The bars periodically ran out of alcohol (ALL) and the same situation with the bar by the sea (they offered beer, which periodically ran out in the middle of the day and wine, which is not possible to drink), despite the fact that the hotel positions itself as "5 stars / ultra ol" , a fairly limited amount of alcohol was offered (2-3 types and beer), cocktails that you can ask the bartenders for a separate problem, the bartenders have their own vision. Very limited food in the main restaurant for breakfast/lunch/dinner, the snack bar offered was french fries, boiled pasta and cucumbers with tomatoes, which again were not very fresh (leftovers from lunches/dinners) and ran out a couple of hours after start of submission.
3. Animation - it was basically absent. If you want a week of silence, you will love this. The only employee Diana tried to entertain visitors (working 2 through 2), she did yoga in the morning, and aqua aerobics in the pool at lunchtime, and met guests at the entrance to the restaurant for dinner. By the pool there were 2 old speakers with a remote control (with protruding wiring), where the same flash drive with music played, or a Turkish radio, and they were turned on apparently only by Diana (in her absence, everyone enjoyed the silence). On Sunday, a miserable attempt at a “disco” was made - at dinner they brought equipment (speakers, light music), installed it in front of the main restaurant and played old hits in the lounge processed with color music, on this the possibilities ran out.
4. The pool is small, but with constantly cold water (we assumed that the water is not worth it, but is constantly spilled, because it did not heat up at all during the day + local cats drank from the pool, which would hardly drink chlorinated water). Chips on the tiles, a darkened grate at the pool drain broken in places (fell in with a foot on the first day when inspecting the territory). Interesting wooden, but old and broken sun loungers, fixed in one horizontal position (who had time, occupied, respectively, not broken). All this is traumatic.
There is no desire to visit this hotel and would not recommend it, unless some investor takes it on and brings it into proper form for a 5-star hotel, while pulling on a 3. The location of the hotel is excellent, but this is not the merit of the current administration.
Pros:
1. Location - Dalaman has its own airport, much smaller than Antalya Airport. Less crowded, quick passport control, quick baggage claim, quick, non-fatiguing transfer (about half an hour from the airport, with a stop at another hotel).
2. Views - the hotel is located between the rocks, on a hill from other first-line hotels. Very beautiful views from the hotel to the sea (from the observation deck, it is also a pool bar), from the rooms to the picturesque rocks (if you are offered a sea view from the rooms - do not believe it, there are none). Squirrels, guinea fowls, beautiful birds.
3. The sea is a clean transparent sea, a bit shallow in places, but it didn’t stop at all to go a little further into sufficient depth. Clean beach (a young man was cleaned a couple of times a day), a sufficient number of sun loungers.
Minuses:
1. The condition of the hotel is an old crumbling hotel that requires investments for repairs and restoration (a large territory, its smaller part, located at the entrance and exit to the pool, is well-groomed). The lawn and greenery are well-groomed only at the entrance to the hotel and next to the main restaurant bald spots, dry yellow greenery requiring regular watering, old shabby furniture from which fresh paint peels off, wallpaper in places is pasted in three layers, each of which looks out from under the new one, chipped tiles around the territory and in the pool, fresh wiring laid directly on the ground / roofs / columns ).
2. Service - visitors are 95% Russian-speaking, while there are almost no staff who can speak not only in Russian, even in broken English. At the entrance and exit, they explained it “on the fingers”, in the bars there are also staff who will not understand you, unless you speak Turkish. 2-3% of visitors are Turks, and a special attentive approach is given to them. They may not respond to you when serving their fellow countrymen. They clean up on request (and even then not always), they just won’t come to you to clean up, only if you put a sign on the handle asking for cleaning (and they didn’t always respond to it), they cleaned it 2 times during the week of stay (they threw out the garbage, put soap). The bars periodically ran out of alcohol (ALL) and the same situation with the bar by the sea (they offered beer, which periodically ran out in the middle of the day and wine, which is not possible to drink), despite the fact that the hotel positions itself as "5 stars / ultra ol" , a fairly limited amount of alcohol was offered (2-3 types and beer), cocktails that you can ask the bartenders for a separate problem, the bartenders have their own vision. Very limited food in the main restaurant for breakfast/lunch/dinner, the snack bar offered was french fries, boiled pasta and cucumbers with tomatoes, which again were not very fresh (leftovers from lunches/dinners) and ran out a couple of hours after start of submission.
3. Animation - it was basically absent. If you want a week of silence, you will love this. The only employee Diana tried to entertain visitors (working 2 through 2), she did yoga in the morning, and aqua aerobics in the pool at lunchtime, and met guests at the entrance to the restaurant for dinner. By the pool there were 2 old speakers with a remote control (with protruding wiring), where the same flash drive with music played, or a Turkish radio, and they were turned on apparently only by Diana (in her absence, everyone enjoyed the silence). On Sunday, a miserable attempt at a “disco” was made - at dinner they brought equipment (speakers, light music), installed it in front of the main restaurant and played old hits in the lounge processed with color music, on this the possibilities ran out.
4. The pool is small, but with constantly cold water (we assumed that the water is not worth it, but is constantly spilled, because it did not heat up at all during the day + local cats drank from the pool, which would hardly drink chlorinated water). Chips on the tiles, a darkened grate at the pool drain broken in places (fell in with a foot on the first day when inspecting the territory). Interesting wooden, but old and broken sun loungers, fixed in one horizontal position (who had time, occupied, respectively, not broken). All this is traumatic.
There is no desire to visit this hotel and would not recommend it, unless some investor takes it on and brings it into proper form for a 5-star hotel, while pulling on a 3. The location of the hotel is excellent, but this is not the merit of the current administration.
Translated automatically from Russian. View original
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