Horror!

Written: 5 september 2019
Travel time: 25 — 31 august 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
We rested in this hotel on August 25-30 (6 days / 7 nights) from Intourist. It was stated that this is 4 stars, the ALL INCLUSIVE system, the cost for 2 adults is 72 thousand rubles. First time in such a terrible hotel. Always rested in hotels 4-5 stars. In fact, this hotel is 2 stars with full board, but not 4. This turned out to be a complete surprise. The main complaint against the tour operator is the sale of vouchers, which obviously do not correspond to reality. Instead of a good rest - negative emotions and additional costs for paying for places on the beach under a canopy and food.

In order:


The room is dirty, there are spiders on the ceiling, ants are walking on the floor, cleaning every other day, towels and bed linen have never been changed, the drain does not work in the shower (they poured something like our Mole and gave out a mop), instead of a lamp, naked people stick out on the ceiling. wires. There is practically no furniture - one bedside table and a wardrobe with broken shelves.
Food - you won’t die of hunger, but it’s very scarce, hair constantly came across in the food, because the staff in the kitchen with untidy hair. Dined at nearby restaurants. Drinks - tea, instant coffee, local beer, juices in bags, one type of wine, mineral water were given out only for 3 days, then they stopped.

Territory - magnificent pine trees, but a complete sense of devastation, because street lights are broken, paths with potholes, and at night the territory is not lit and not guarded. There is one small pool.

The beach is small pebbles, it is extremely poorly cleaned, because the beach is public, the umbrellas are old and very small, the mattresses on the sun loungers are also old and torn. Places under a canopy are paid for 10 euros. Trouble with beach towels - they gave one for two.

The staff does not have a uniform - it is very difficult to determine who is who.
Translated automatically from Russian. View original