Сменилось руководство и это чувствуется :( The leadership has changed and you can feel it :(

Good afternoon everyone! To begin with, we rested in this hotel for the third (!!! ) time, so I will compare it with myself, for example, in 2018. I must say right away that the leadership has changed there... and it is felt?
Service: noticeably worse than in 2018 (for example, there are empty trays in a restaurant, and restaurant workers stand next to them and scratch their tongues, or when an incomprehensible liquid (almost water) pours instead of juice and you tell him that the juice is over, and he answers “so what”, and there were many such moments). Most of all, the attitude towards guests was outraged - they are simply not appreciated now (everyone, from the receptionist to the hotel manager, also spoke to him): "you don't like something here - don't come. " Agree, when in the service sector they respond in such a way to reasonable requests / comments - this says a lot.
Internet: if earlier (exactly at this time of the year, a year ago) it was even possible to work, now you can’t talk on WhatsApp.

Rooms: Of course, I can understand a lot, but in room 1332 there is one (!!! ) small bedside table from the shelves for clothes! For three persons! Yes, there is a closet, but there are no shelves there either, and for example, swimsuits are not hung on hangers, and there is no reaction. By the way, it is worth noting the cleaning separately - they clean it every day, but the layer of dust increases at the same time!
Overall: Marmaris is beautiful, whatever one may say. The sea is very clean, although cool in May. And this is why we came here every year, specifically to this hotel for the third time, I repeat....But after the words “do not come”, we realized that customers (even regular ones) are no longer appreciated here, so we WILL NOT COMING!