Персонал работать не хочет Staff don't want to work

Not checking in guests on time is a feature of the hotel. We lost a day due to the fact that the flight was postponed by 7 hours, in general, we spent exactly a day on the road; Arriving at the hotel at 6 in the morning, we only hoped to lie down and fall asleep, but we were solemnly announced in broken Russian-English-Turkish that our room was not ready (??? ), and we had to spend time until 12 in a nearby hotel. One of those who works at the reception (speaking in Russian) refused to pay for a taxi when I asked him not to crowd with me in the back seat of the car, but to sit forward, I least expected such impudence and rudeness from the staff in the very first hour of rest. At 12 o'clock no one sent a taxi for us, although they had promised; the management of the hotel in which we were received was not aware that we needed to call a taxi, and in the heat we had to negotiate with a taxi driver, whom we ourselves found on the street, to take us to our hotel. They settled us only after meeting with the guide and long arguments with the woman from the reception, who apparently does not know that there is a professional ethics; interacted with us like dogs, as with other guests who subsequently came to the hotel and did not receive their room on time. I was very pleased with the location of the hotel itself - very close to the beach, not so far from the center, there are many supermarkets and McDonalds nearby, this is a huge plus. There are no complaints about the room itself and cleaning. The food is terrible, and I know what I'm talking about, because I have experience of staying in both 5 * and 2 * hotels, and in this hotel the food did not even reach the level of a candy eatery (I attach a photo). Come to Turkey (and the locals say that Marmaris is supposedly a different Turkey, Europeanized) and eat nuggets every day? Are you seriously? I didn’t even want to drag the rest of the food into my mouth, because the very sight and smell of it caused a gag reflex in the literal sense. . The tables were not cleaned during meals, the dishes accumulated on the tables, it was time for the hall workers to endlessly chat and laugh among themselves, lazily wiping the forks, which, by the way, were also NEVER missing. I had to pick dry, frozen a thousand times before cooking, semi-finished products with spoons. If you want to keep your stomach whole, take a rest without food and eat in cafes that are located on the beach, there are countless of them. Another significant minus - although in the back building you never heard music from the street and it was quiet enough, the endless rumble from slamming doors prevented you from sleeping (sometimes until the very morning), because either the vacationers were recruited in such a way that they did not bother to hold the door, or The owners of the hotel did not provide a normal lock on the doors. Constantly woke up because of this roar. Tip: Don't go to the white sand beach near the hotel. The employees of the cafe that owns this beach are overly pushy, impolite and simply won't let you have a relaxing day on the beach. Prices are about the same everywhere, but on the beach located next door, which belongs to the Cove beach cafe, they are still lower, the staff is 1736271 times more polite, the drinks are tastier; and the pier, on which some of the sun loungers are located, will give you a real bronze tan, and it is never hot there thanks to the wind. Well, in general, it’s better to go to Nirvana Beach, where no one will pester you at all and make you pay for every breath and exhale. Do not take trips to Pomukkale from Intourist if you don’t want to pay $50 per person and stay for the whole day without free water and die from stuffiness (on the way back, the driver completely refused to turn on the air conditioning on the bus). Our holiday in Marmaris turned out to be wonderful due to the fact that we ourselves organized an excellent program, trips and walks to picturesque places, carefully preparing in advance. But those who go to this hotel in the hope of spending most of their time in it are in for a huge disappointment and a terrible vacation experience, because the hotel staff DOES NOT WANT to work, just as they do not want vacationers to enjoy their stay in their hotel.