Will be a good hotel after the staff change at the reception

Written: 8 august 2018
Travel time: 20 — 27 july 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 1.0
Cleanliness: 7.0
Food: 6.0
Amenities: 7.0
Wonderful place, wonderful nature, beach, sea. . . but this is not the merit of the hotel. The hotel is small - it's okay, everything is cozy and it's even good that there are few people, few Russian speakers - also a plus. The air conditioner did not work by the hour, as they complained here, but when you turn it on. Cleaned up well. Kitchen. . . will go. It makes no sense to pay extra for a sea view room, because land view is a fabulous view of the river and the pedestrian street. Animation sucks, but flocks of tiny fish swim on the shore in the evening, jump out of the water and glow in the rays of lanterns - we called them animators)). Also a bonus - a pair of huge turtles grazing in that area and swimming to the beach. And everything would be fine, but. . . immediately upon moving in, the lock broke, and the core was changed for about half an hour. Then it turned out that there was only one key to our lock, and every day we had to leave it to the cleaner. Did not leave - with cleaning and mineral water flew by. Naturally, on this occasion, I talked every day with the staff at the reception from which I learned that their attitude towards us is vile. They have English. . . It is not english. Have you heard about Turkish English? I didn't hear it either, but it does exist. They don’t speak Russian (I suspect that it’s important) and, you will be surprised, Ukrainian too))). In general, we did not make a duplicate key for 7 days. I thought it was a translation problem. But no. A girl appeared a day later somewhere Russian-speaking - nifiga, dodging, indifference. . . But most importantly: no one ever apologized. He watched as the German threw lightning at them in pure English for something, they stood - his eyes bulged, so he left misunderstood. In general, I had a romantic vacation, and no one managed to spoil it, but in order for me to want to go there again, I need to know that the staff there was changed to a more friendly and caring one, and in order to motivate those on whom it depends, I put unsuccessful. By the way, the restaurant staff is amazing.
Translated automatically from Russian. View original

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