не советую, твердая тройка I do not advise, a solid trio

I would like to leave a review for this hotel. We rested from 26.08. 18 to 02.09. 2018. I have never met such a terrible service. The hotel is not 4, and even more so not 5. On the first day, they settled in the room and said that we were giving it for one day, we would move it tomorrow. I booked the tour back in February and I have no desire to spend the whole day waiting for relocation. I came to rest. For three people in the room they gave 1 set of towels, after repeated reminders and exclamations at the reception that they simply did not have enough towels, finally in the evening we received the long-awaited towels. After moving to another room, also after threats that I would write reviews, I was given all the towels that were taken away for the next cleaning of the room and.... never brought more. In the 21st century, in a 5-star hotel, wi-fi does not work, as if they tell you - it is in the lobby, but it does not work there. The attitude of the receptionists of the Turks is simply terrible, boors from boors, lick only Europeans. To my question - is this the attitude towards guests you have? Looking into the eyes, they say - "well, yes" and constantly lie. I have a lot of experience of rest in different countries and hotels of different levels, but nowhere (with the exception of Egypt), even in 2 * no one treated like that. And if you are lucky and you don’t have any problems or you are ready to bring your own towels and bed linen and another bed, for the money paid on the ticket, then I advise you to stay at this hotel, but if something happened to you, they didn’t give you the proper towels or you are not ready to bring your own towels and linens and another bed, for the money paid on the package, then I would NOT recommend this hotel for ANYTHING.