We are not welcome here

Written: 29 september 2022
Travel time: 3 — 17 september 2022
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 2.0
Amenities: 5.0
We stayed at the hotel for two weeks in the first half of September.
Flight
Turkish Airlines flew, the flight went well, everything was on time. I was unpleasantly surprised by the large queue at passport control at Dabolim Airport upon departure.
Transfer
There is no direct transfer to the hotel; The guide did not take you to the hotel, the drivers speak only Turkish, they cannot help, explain what is happening, the service is from Pegasus. Back through the fault of the driver and guide, we were almost late for registration, plans to buy something in duty free collapsed, we got seats on the plane near the toilet.
Settlement
We were brought to the hotel at 23:50 and settled at 09:50 (they waited at the reception for 10 hours at night), a large group of locals settled in front of us and only emergency and uncleaned rooms remained. We were offered a room with a damaged sewage system, it was impossible to stay in the room, it stank strongly, even with an open balcony, there were no windows.

The administrator at the reception speaks only Turkish, said (translator on the phone) there are free rooms, but they are not cleaned, cleaning will be done in the morning. I did not receive a clear answer to my question to the representative of the meeting party, Lenur, and the representative of Pegasus, who will pay for the lost day.
Number
The furniture is relatively new, but there are no hangers, shelves and drawers in the bedside tables and closet. A bed of two mattresses laid on top of each other, one of which is old, sagging, the other is very old at the bottom. The shower is leaking, there is always a big puddle in front of the toilet. This is not the first year, the door has rotted by a third from moisture. Cleaning was done only at the entrance, water, toilet paper, etc. were received downstairs at the reception, they fell out of the garbage on their own. The toilet stopped working a day later, at the request of a hotel employee tried to repair it, after three days of repair he forgot about us, they poured water from a bottle.
Restaurant
The food is imported, the hotel only warms up, food trays are put up for several days without changing the contents. In a tray with curdled milk, the fly lay for several days. No pastries, no meat, bread for breakfast after 08:00 (breakfast starts at 07:00). Watermelon is cut with a knife, which was previously used to cut onions or sausages. There are many large wasps in the restaurant that do not allow you to eat normally, so some of the tables overlooking the bay are not occupied. A restaurant worker can sit down at a table intended for eating and talk on the phone. There is no toilet in the restaurant, there is only one toilet for the whole hotel.
Hotel
Green, cozy, neglected, we saw squirrels, wild boars, goats, many different birds. The hotel is popular with the local population and is focused on this category of vacationers, who are highly respected by the staff, the rest are tolerated because of the money. The hotel staff do not know Russian.
The paths in the hotel are littered with needles, leaves and cigarette butts, street lamps burn one in five, plastic trash cans are overflowing. If in the morning all the tanks are turned upside down, then the wild boars came to feast.
Beach

From the edge of the carriageway to the water's edge 10-15 meters, sunbeds are separated from the carriageway by a meter wide shrub. The beach is sandy, but so that the sand does not wash away stones and gravel are brought, you need to enter the water with shoes on. The mattresses on the sunbeds are dirty, there are a lot of cigarette butts and garbage on the sand. Periodically, tourists from other hotels are brought to the beach and local residents come in their cars, there is no toilet on the beach.
gulf
There is an island and a yacht opposite the beach, the sea is not visible, only the bay, heavy traffic of boats, it is dangerous to swim behind the buoys. I saw a lot of fish, crabs, a turtle in the water, hedgehogs at the bottom, bottles, cans, tires, pipe cuttings, shoes, etc.
I have rested in Turkey many times, I encountered such a service for the first time.
Translated automatically from Russian. View original