Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
1.0
We rested in this hotel at the beginning of July with friends and there has never been such a disgusting hotel, service and rest.
ACCOMMODATION AND HOTEL. Let's start with the fact that tour operators, due to their ignorance or due to the fact that the management or staff of the CASA BLANKA BEACH HOTEL did not indicate that the hotel is positioned as a hotel for honeymooners, so the hotel does not provide accommodation for 3 people in one room, since the rooms are small and it is very difficult to arrange even somehow a “euro-folding bed”. When three people settled, we were given a small room with a double bed and a cot, which was closely attached to the bed and to the balcony door, so much so that it was not possible to go out to the balcony unless this cot was moved away. The folding bed looked like an old Soviet springy bed, the mattress was full of bumps. It's impossible to even sit on it.
At the reception (where they speak English at the 5th grade level) they shrugged their shoulders and were surprised how we don’t want to spend the night on such a folding bed and asked “what is it that is uncomfortable? ". The guide of another travel agency translated to us from Turkish and "English". Then the hotel manager was included in the conversation, who suggested that we settle in another CLUB MUNAMAR BEACH RESORT hotel of a lower class (4 stars, although it is 3 stars in appearance and service) on the 2nd line of their network, where there are rooms with 3 full beds . This hotel is 2 times cheaper than CASA BLANKA BEACH HOTEL. They showed us this room in an uncleaned version, as soon as someone checked out. Since we were told there were no more options, it was decided to move and at least sleep fully on the beds at CLUB MUNAMAR BEACH RESORT. They marinated us like this until 15.00, despite the fact that we were supposed to settle at 14.00. We were given 2 bracelets and told that we can use the services of two hotels.
Our room at CLUB MUNAMAR BEACH RESORT was cleaned only once in 7 days, towels were not changed at all, there were no signs asking you not to disturb, the air conditioner is located very low and opposite the beds, so we ourselves had to rearrange so as not to blow.
Another nuance, be prepared that if you bought a tour at CASA BLANKA BEACH HOTEL, you will not be accommodated immediately in this hotel, but will be offered CLUB MUNAMAR BEACH RESORT for 1-2 nights, as the hotel does not competently distribute the number of guests, employed and free numbers. Such cases we observed every day during the rest.
BEACH. In the photo of the hotel and the beach, we see a beautiful and wide first line with a sufficient number of sunbeds and umbrellas. As a result, for the residents of the hotel there is a strip of 4 rows of sunbeds in the very corner overlooking the point with bananas, catamarans and boats and a booth for such entertainment.
Since we had 2 bracelets and could go to the beaches of 2 hotels, we naturally went to the CASA BLANKA BEACH HOTEL, since there are no children there, because the hotel and the beach to the hotel are adults only (we thought so!! ! ) , which was an important criterion when choosing a hotel. As a result, these 4 rows of sunbeds for the CASA BLANKA BEACH HOTEL are separated by some flowerpots from the part of the beach for rent of some bar to everyone who pays. As a result, there are a lot of children and the whole beach is packed. Also on the beach, the staff had questions when there were not enough sunbeds for bar visitors, they approached us and wanted to kick us out of the sunbeds of the CASA BLANKA BEACH HOTEL, as there were a lot of people, and we see with bracelets of 2 hotels and therefore please go to CLUB MUNAMAR BEACH RESORT. Terrible impudence, as it was clearly visible that the beach / hotel staff want to earn money. The only adequate person on the beach was an employee named Santiago.
FOOD. Everything is either very sour or salty.
There is no variety, on some days there was only pasta, sausages tasted like plastic, only watermelon, apples and sometimes oranges were fruit. A lot of salads, which can be seen that they are made from everything left from the past days. Anything that got in the way, which, as a result, was not edible. The only thing that was tasty was baklava, which was once every 2 days. Some dishes are not signed, you have to guess what kind of dish, because when asked in English “what is it? ' they can't answer you.
SERVICE IN THE RESTAURANT. Never seen such incompetent staff. The waiters came up as if we owe them something. So reluctantly brought water or alcoholic beverages. And in order to bring at least water, it was necessary to almost attract them with a dance with tambourines. Waiters without gloves. Plates were taken from us when they had not yet had time to finish eating, they simply pulled them out of our hands.
But when the owner of the hotel or the manager came to eat, all the waiters immediately began to stir and put on gloves and began to come up themselves, pour water, offer drinks. The only adequate staff in the restaurant were 2 boys and a girl in blue t-shirts (junior staff) serving food. I also want to note that there was one obsessive character (most likely a cook or a cook's assistant who often volunteered to serve food), who climbed to get acquainted, pestered with questions and pretended to serve food. He puts one macaroni or one olive and looks at you with a grin and asks “Enough? ”, or you say that you don’t want this dish, and he “Why don’t you want it? ".
2 days before check-out from the CLUB MUNAMAR BEACH RESORT hotel, we approached the reception with a question about extending the room for a few hours on the last day. We were told that the price for extending our room from 12.00 to 17.00.
00 will cost 80 lire and showed a table in which this is indicated, but they said that you need to pay on the day of eviction. On the day of check-out, we come to pay, there is already another receptionist and announces the price of 150 lire to us from 12.00 to 16.00. The arithmetic is incomprehensible, right? As a result, at the mention of the table that we were shown the day before, he gave out a brilliant phrase that these prices were relevant 2 years ago. Only after a collision from our side did he take these 80 lire from us with a snort.
I'm talking to the hotel management! Train your staff!! ! We came to relax and not make acquaintances with the hotel staff, and not so that the staff pestered us with questions and climbed to get acquainted and ask for a visit. Teach people English! Teach them not to show their dissatisfaction with our presence! ! We paid money for the service of a 5* star hotel, and this is just the worst 3*!!!
At the reception, one of the staff, knowing our passport data, began to impose on social networks as friends, write messages.
All in all, I DO NOT RECOMMEND THIS HOTEL! Disgusting hotel, service, maintenance and, in principle, none of us can remember anything from the pros.
ACCOMMODATION AND HOTEL. Let's start with the fact that tour operators, due to their ignorance or due to the fact that the management or staff of the CASA BLANKA BEACH HOTEL did not indicate that the hotel is positioned as a hotel for honeymooners, so the hotel does not provide accommodation for 3 people in one room, since the rooms are small and it is very difficult to arrange even somehow a “euro-folding bed”. When three people settled, we were given a small room with a double bed and a cot, which was closely attached to the bed and to the balcony door, so much so that it was not possible to go out to the balcony unless this cot was moved away. The folding bed looked like an old Soviet springy bed, the mattress was full of bumps. It's impossible to even sit on it.
At the reception (where they speak English at the 5th grade level) they shrugged their shoulders and were surprised how we don’t want to spend the night on such a folding bed and asked “what is it that is uncomfortable? ". The guide of another travel agency translated to us from Turkish and "English". Then the hotel manager was included in the conversation, who suggested that we settle in another CLUB MUNAMAR BEACH RESORT hotel of a lower class (4 stars, although it is 3 stars in appearance and service) on the 2nd line of their network, where there are rooms with 3 full beds . This hotel is 2 times cheaper than CASA BLANKA BEACH HOTEL. They showed us this room in an uncleaned version, as soon as someone checked out. Since we were told there were no more options, it was decided to move and at least sleep fully on the beds at CLUB MUNAMAR BEACH RESORT. They marinated us like this until 15.00, despite the fact that we were supposed to settle at 14.00. We were given 2 bracelets and told that we can use the services of two hotels.
Our room at CLUB MUNAMAR BEACH RESORT was cleaned only once in 7 days, towels were not changed at all, there were no signs asking you not to disturb, the air conditioner is located very low and opposite the beds, so we ourselves had to rearrange so as not to blow.
Another nuance, be prepared that if you bought a tour at CASA BLANKA BEACH HOTEL, you will not be accommodated immediately in this hotel, but will be offered CLUB MUNAMAR BEACH RESORT for 1-2 nights, as the hotel does not competently distribute the number of guests, employed and free numbers. Such cases we observed every day during the rest.
BEACH. In the photo of the hotel and the beach, we see a beautiful and wide first line with a sufficient number of sunbeds and umbrellas. As a result, for the residents of the hotel there is a strip of 4 rows of sunbeds in the very corner overlooking the point with bananas, catamarans and boats and a booth for such entertainment.
Since we had 2 bracelets and could go to the beaches of 2 hotels, we naturally went to the CASA BLANKA BEACH HOTEL, since there are no children there, because the hotel and the beach to the hotel are adults only (we thought so!! ! ) , which was an important criterion when choosing a hotel. As a result, these 4 rows of sunbeds for the CASA BLANKA BEACH HOTEL are separated by some flowerpots from the part of the beach for rent of some bar to everyone who pays. As a result, there are a lot of children and the whole beach is packed. Also on the beach, the staff had questions when there were not enough sunbeds for bar visitors, they approached us and wanted to kick us out of the sunbeds of the CASA BLANKA BEACH HOTEL, as there were a lot of people, and we see with bracelets of 2 hotels and therefore please go to CLUB MUNAMAR BEACH RESORT. Terrible impudence, as it was clearly visible that the beach / hotel staff want to earn money. The only adequate person on the beach was an employee named Santiago.
FOOD. Everything is either very sour or salty.
There is no variety, on some days there was only pasta, sausages tasted like plastic, only watermelon, apples and sometimes oranges were fruit. A lot of salads, which can be seen that they are made from everything left from the past days. Anything that got in the way, which, as a result, was not edible. The only thing that was tasty was baklava, which was once every 2 days. Some dishes are not signed, you have to guess what kind of dish, because when asked in English “what is it? ' they can't answer you.
SERVICE IN THE RESTAURANT. Never seen such incompetent staff. The waiters came up as if we owe them something. So reluctantly brought water or alcoholic beverages. And in order to bring at least water, it was necessary to almost attract them with a dance with tambourines. Waiters without gloves. Plates were taken from us when they had not yet had time to finish eating, they simply pulled them out of our hands.
But when the owner of the hotel or the manager came to eat, all the waiters immediately began to stir and put on gloves and began to come up themselves, pour water, offer drinks. The only adequate staff in the restaurant were 2 boys and a girl in blue t-shirts (junior staff) serving food. I also want to note that there was one obsessive character (most likely a cook or a cook's assistant who often volunteered to serve food), who climbed to get acquainted, pestered with questions and pretended to serve food. He puts one macaroni or one olive and looks at you with a grin and asks “Enough? ”, or you say that you don’t want this dish, and he “Why don’t you want it? ".
2 days before check-out from the CLUB MUNAMAR BEACH RESORT hotel, we approached the reception with a question about extending the room for a few hours on the last day. We were told that the price for extending our room from 12.00 to 17.00.
00 will cost 80 lire and showed a table in which this is indicated, but they said that you need to pay on the day of eviction. On the day of check-out, we come to pay, there is already another receptionist and announces the price of 150 lire to us from 12.00 to 16.00. The arithmetic is incomprehensible, right? As a result, at the mention of the table that we were shown the day before, he gave out a brilliant phrase that these prices were relevant 2 years ago. Only after a collision from our side did he take these 80 lire from us with a snort.
I'm talking to the hotel management! Train your staff!! ! We came to relax and not make acquaintances with the hotel staff, and not so that the staff pestered us with questions and climbed to get acquainted and ask for a visit. Teach people English! Teach them not to show their dissatisfaction with our presence! ! We paid money for the service of a 5* star hotel, and this is just the worst 3*!!!
At the reception, one of the staff, knowing our passport data, began to impose on social networks as friends, write messages.
All in all, I DO NOT RECOMMEND THIS HOTEL! Disgusting hotel, service, maintenance and, in principle, none of us can remember anything from the pros.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Highly do not recommend the hotel
- A hotel with an interesting design on the first line. We liked.
- You can't imagine a better vacation!
- Excellent
- Incredibly cozy hotel
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