Нет там тех 5 звёзд There are no those 5 stars

I report in a voice: It all started at the start - at first they didn’t send us tickets, then through the buildup, through persuasion and threats, they deigned to send us papers. Departure at 2.20 am... with a small child, it's terrible! We coped with grief in half. We boarded the Boeing 737 from Pegasus. The crew is Turkish, allegedly not Russian-speaking... Why supposedly? Because they suddenly understood my request in Russian, and brought water. If at first they pretended not to understand. There are no sweets on takeoff, instructions through one, the seats also work through one... It's not so scary. Reconciled. It seems that we are going to rest... We arrived at 6 in the morning. There we were met, placed on buses and taken with traditional stops in screwed shops. We arrived at the hotel at 8 am. And then there's new fun. Out of season we were not able to settle in the room! Moreover, with us there was a couple who paid a room a day earlier, as a result, they did not find a room that was already fully paid... at the reception, the staff pretends not to speak Russian... then it turns out that they understand and speak... it's not even such a petty deceit! The fact is that having a reserve fund of rooms, a hotel claiming to be 5 stars kept those who arrived with children (2 years old) from the other two (3 and 4 years old), plus tourists without children who arrived in the lobby until 15 o'clock in the afternoon! What do you order to do with the children in the lobby, more than 7 hours? Do not change clothes, or put the child to bed (for a second, the flight was at 2.20 am, the child had not slept since 15 o'clock the previous day !!! ) and the child was in mode! Already biting and screaming!
As the theater begins with a hanger, so does a hotel with a reception. And the willingness to help guests in a difficult situation, a way out of difficulties determines the level of the hotel!
I don't see the point in writing about everything else...

Their start turned out to be a motel eatery... I do not recommend it categorically!
No nutrition can erase the swine attitude towards people and children!