Nice sea view from the open terrace of the restaurant

Written: 13 august 2018
Travel time: 18 july — 1 august 2018
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 2.0
Amenities: 2.0
It was good only upon arrival at the hotel before the check-in time. All the horror for Russians begins with the settlement, everyone, without exception, swears. the rooms we paid for in the second building with balconies are given to the Turks, and the Russians are given in the basement floors. There are no balconies in the main building and there are no facilities for drying clothes either. Clothes were dried in an open closet on hangers, the pipes in the bathroom were all corroded. A room for two adults and two children was given with one double bed. For 15 days of stay, the room was cleaned once, and then they brought the maid themselves, on the remaining days she comes during the child’s sleep and leaves with a smile, at other times she somehow doesn’t come. Chocolate and dollars do not help, and not only to us. What swans are here! The air conditioner does not work well. The food is monotonous, everything is spicy, very rarely there was something tasty. The queues are already straining, and when the chef, after looking at you, puts not you, but the Turk standing behind you on a plate, it just pisses you off. There is no beach, the piers are small, there are not enough sunbeds for everyone. scandals among vacationers. Descents into the sea from piers and buoys are all covered in mud, it’s unpleasant to touch them. The sea is cold and dirty from lunch. In the pools, feces were observed 2 times. The floors are washed near the pools, so all the dirty water gets into the pools. In a 5-star hotel there is no Wi-Fi in the rooms, people are forced to gather at the reception to chat with loved ones. I really don't know who gave them 5 stars? I do not recommend to anyone! There are good hotels in Kusadasi, just don't contact the host tour operator ODEON. The representative of this company, Sergei, is not protecting tourists, but the hotel manager, who mocks the Russians. On our demand to provide us with a room we paid for in the second building with a balcony, he offered us to leave the hotel we paid for ourselves and move to another, as if they were waiting for us there. Moreover, he threatened that if we did not leave before a certain hour, then we would be evicted. That's how he protected us!
Translated automatically from Russian. View original