Канализация в море, ужасный сервис, ободранные номера Sewage to the sea, terrible service, ragged rooms

hello, everything negative about the hotel is pure truth. Rested with her husband and child 6 years 3-13 July. We went to swim in the sea - this was the main goal. BUT: the water was dirty, especially in the afternoon: it contains a black suspension, as well as foam of a thick consistency, so everything can not be attributed to "algae"! Moreover, Andrey, the TEZ TOUR representative at the hotel, said that the water problems were caused by the fact that the sewer had recently burst (although, perhaps, the fact is that it is constantly lowered into the water). And swimming in such water is already a possibility of causing HARM TO LIFE AND HEALTH!! ! Regarding the hotel itself: in the blanket with which I began to cover the child, there was a hole about a centimeter in diameter, all the towels and bedspreads were so shabby that threads stuck out of them, the curtains looked like old rags, the sink was cracked, there was a fungus in the bathroom ( which poses a health hazard), the bedside tables are peeled off, the upholstery of the sofa with holes, cobwebs on the walls - no five. Moreover, we, the family husband + wife and child, were settled in a room with three separate beds, and then they were brazenly surprised that this outraged me (what - in their opinion, should I move the beds?! ). Cleaned mediocre, no swans from the towels and was not in sight! During our entire stay at the hotel, the refrigerator did not work in the room, despite our repeated appeals to the service staff, the hotel manager and the representative of TEZ TOUR Andrey. When the light in the elevator turned off in our building, it was not repaired for more than 2 days - we had to ride in the dark. The hotel manager Andrey is a very impudent person, he does not rush to help, speaks down, puts himself like that. that a priori the hotel is right, not the tourists. Regarding the all-inclusive system: for a safe - a paid safe ($ 1.5) with a key - it's true, ice cream is only given out from 4 to 5.