Garbage hotel

Written: 5 november 2019
Travel time: 16 — 23 september 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
I thought for a long time whether to write or not to write, and so that without any special emotions...
It was the first time in Turkey, I also went with Pegasus for the first time. The flight was from Belgorod, on time, wonderful views overboard, we were taken to the miracle hotel normally...
Check-in… this is a separate song, it took 2 hours to check-in… I am basically an undemanding person, I would just be clean, but the water would be hot to wash. Since I come to the hotel mainly to spend the night.
They have a kind of purgatory for extortion of money - 1st floor.
The 1st floor of this “miracle hotel” is dirt in the rooms, mold, instead of beds, thrown to tourists like mattresses for dogs... Extortion of money thrives in the hotel upon check-in, but even after paying money, people do not always get normal rooms.

Photos of number 109 are attached. It is a pity that the photos do not convey the stench and the smell of mold. In this room I had to spend the night... The same picture (judging by the survey of vacationers) in almost all rooms on the first floor.
The photos on the Pegasus website do not correspond to reality, I consider it a crime to settle people on the 1st floor of this “miracle hotel”.
There is not a receptionist there is such a boy Hakan, he kept me for 2 hours, all this time the representative of Pegasus Miracle Maria “flew” to my aid. But, to be honest, I myself was wondering how long it would last. He took me around the first floor. . . yes. . . there are wonderful rooms, then he took me somewhere behind the gate, like an additional building. . . stable-looking. . . took me to a barracks room of 4 beds, this is a song, a little cleaner than on the 1st floor but very sad. . .
Then she took all her documents from him and said that until I waited for the miracle representative of Pegasus, I would not settle... here, like a crow, about five Turks flocked, all were, in their opinion, big bosses in this wonderful hotel. The situation was starting to piss me off. . .
Khakanchik offered to give me 20 dollars and tomorrow I'll go to the second floor, bargained for 10, forced him to write a receipt that tomorrow I'll go to the second floor... wrote.
Then, after 2 hours, Maria, the miracle representative of Pegasus, finally came running, she didn’t really care what was happening here, her main question was what I said about her when I called the Pegasus central office. I tried to get her into number 109, but no, I resisted, did not go.
Then Miracle Maria tells me that she achieved my relocation to the second floor, Khakanchik kind of promised... Then I was wedged, at first she showed her a note, told her about extortion of money, said that I was flying back right away, then Maria was forced to fuss...
In short, she ended up saying that Khakanchik would not receive money, because I could not understand why for a PAID tour I could not get a room of the specified category, normal and clean, but for money I could, let him take them from Maria.

I had to spend the night in a wonderful room 109 on the first floor, the next day at lunch I moved to a room on the second floor, poor, but clean, everything suited me, because in fact I only spent the night there.
But…. Then the first call... I went into the room there are two beds, I think there must be a catch somewhere... I looked around everything, took off the covers... Yeah... on the sheet on one of the beds, let's say so badly washed traces of women's critical days. Type on you phi, at least some. The second bed and linen were clean, it was enough for me in full.
Miracle guide Pegasus Maria, a completely useless person. She does not resolve issues and does not protect the interests of the tourist, but protects the interests of the hotel, as far as I understood the next day, her mission is to sell excursions that are one and a half to two times more expensive than local travel agencies.
The hotel does not have a beach, this is also misinformation on the Pegasus website. Everyone went to the village beach with broken sunbeds.
Food... what can I say, I was not hungry, but choose those products from which it is then difficult to cook a second time. Turkish "all inclusive", as I understand it, is chopped tomatoes and cucumbers for breakfast, and for dinner a salad of half-eaten, but already chopped in the morning, also bypassed various stews. I can’t say much about lunch, since I was on the road almost the whole week and got into it once or twice, and I hardly had time for dinner, but for some reason the sight of the grated “soup” caused a not very good reflex...
She didn’t react to the sheet, in the morning - hello and a smile, in the evening also, but it was clear from Khakanchik that he wanted to hurt me somehow. They never cleaned it, I didn't ask. Finest hour Khakanchik came before my departure. Apparently loving me very much, he printed two pieces of paper with a transfer to the airport with different times, probably wanted me to stay there forever... I had to call and clarify. But that's not all Khakanchik, he assembled a lunch box for me, you laugh out loud... he stuffed leftovers into a bolbaton.

Hakanchik, if you suddenly read it, you didn’t hurt me in any way, you just showed what a vile and low person you are. In your face, Turkey has become such for me.
Upon arrival, I contacted the Turkish Ministry of Tourism through the website, they sent me a letter saying that this hotel does not have a license, and was advised to contact the local municipality to clarify the situation.
I sent a request on 09/30/2019 to Pegas-Touristik to explain why they sell tours to a hotel that does not have a license, I did not receive a response. Request number: 5d92143fa91d33bb362ccbbf. I ask you to publish my photos on the site as they correspond to reality. People need to know what kind of garbage can they get into. It is a pity that the photos do not convey the smell, check the legitimacy of sales by the tour operator Pegas-Touristik of tours to this "hotel".
Pegas Touristik represented by Pavel Sergeevich, signed by the General Director of Pegas Touristik MSK LLC E. N. On October 15, Atakhanova told me that everything in the hotel was in chocolate, all licenses were available, that “The photographic materials presented cannot be evidence, since they do not contain enough information to draw any conclusions, including that the image belongs to the specified hotel. ”
In response, she wrote to them to raise their f. . . pu and see what was happening in the miracle hotel and that their hotel miracle guide categorically refused to enter the room. And she wished that their ruin would come as soon as possible.
Translated automatically from Russian. View original