Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
2.0
Cleanliness:
3.0
Food:
4.0
Amenities:
6.0
We rested in this hotel for the second time at the end of August 2021 with my mother. We came here earlier in 2019 (the hotel was called Larissa Akman), then we liked everything.
Now, in terms of service and service, this is not 4 stars, but 3, maybe even 2.
In addition to the clean sea, Dima's massage and well-mannered guys from the bar, there is nothing good here.
The unprofessionalism, rudeness, arrogance and cheeky behavior of the restaurant staff is amazing.
In a restaurant, food is simply thrown and plates are torn off the table during meals. They can also “play” and snatch a plate while eating and start driving in front of your face, not embarrassed by anyone: neither parents nor the manager (who is constantly present on the territory of the hotel, but does not take any managerial actions, but only looks at the phone) . In the restaurant, only the guy who dispenses drinks is adequate.
But the receptionist left the most unpleasant aftertaste. Upon arrival at the hotel, they give several questionnaires in which you need to provide personal data, including a phone number. Two hours after checking into the room, I received a message from the receptionist, almost twice my age, with obscene proposals, to which I refused. We were shocked by such an antics from the reception. Then it turned out that many girls and women, and even those who were vacationing with their husbands, received such offers.
This is the first time we've encountered this type of staff behavior.
Compared to Larissa Akman, the quality of the hotel has changed for the worse - uncultured staff.
I also didn’t like that there were no mattresses on the sun loungers, although other hotels located nearby had mattresses. Many sun loungers are broken.
Now, in terms of service and service, this is not 4 stars, but 3, maybe even 2.
In addition to the clean sea, Dima's massage and well-mannered guys from the bar, there is nothing good here.
The unprofessionalism, rudeness, arrogance and cheeky behavior of the restaurant staff is amazing.
In a restaurant, food is simply thrown and plates are torn off the table during meals. They can also “play” and snatch a plate while eating and start driving in front of your face, not embarrassed by anyone: neither parents nor the manager (who is constantly present on the territory of the hotel, but does not take any managerial actions, but only looks at the phone) . In the restaurant, only the guy who dispenses drinks is adequate.
But the receptionist left the most unpleasant aftertaste. Upon arrival at the hotel, they give several questionnaires in which you need to provide personal data, including a phone number. Two hours after checking into the room, I received a message from the receptionist, almost twice my age, with obscene proposals, to which I refused. We were shocked by such an antics from the reception. Then it turned out that many girls and women, and even those who were vacationing with their husbands, received such offers.
This is the first time we've encountered this type of staff behavior.
Compared to Larissa Akman, the quality of the hotel has changed for the worse - uncultured staff.
I also didn’t like that there were no mattresses on the sun loungers, although other hotels located nearby had mattresses. Many sun loungers are broken.
Translated automatically from Russian. View original
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