Didn't like the hotel

Written: 17 september 2018
Travel time: 7 — 13 september 2018
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 3.0
Cleanliness: 2.0
Food: 5.0
Amenities: 5.0
We rested at the beginning of September. We arrived at 8 o'clock in the morning and waited until 13 until we were settled. Despite the fact that we were the first to arrive at the hotel (about 5 more couples arrived after us), we were the last to check in. During the time we were waiting in the lobby, people kept coming up to the reception asking to change their rooms. Another disadvantage is that while we were waiting for check-in, things had to be left in the lobby, where they were unattended.
Around 13 we were given the keys to a room on the first floor. The room was just terrible. There was just a terrible smell of mustiness, humidity and blooming, plus the poor condition of the furniture, walls, plumbing, dirty towels and bedspreads. We asked to change the room, but the manager said that there are no free rooms now, they will only be tomorrow.
The next day in the morning we were given the choice to see 3 rooms. But after we chose one of them, we were told that this room comes with a $50 surcharge (although, frankly, there was nothing to pay extra for). That is, if you want a room that at least does not stink and everything works fine, be prepared to pay extra. As a result, we took a room on the 2nd floor without additional payment, which did not stink, which was already good : )

For 6 days of stay, we have never been cleaned, towels, linen, etc. have not been changed. There are no safes in the rooms, count on that. The minibar barely cools, but the air conditioner works well. I had to dry my swimwear and towels on the ropes on the balcony (but if there is no balcony, then on the rope on the window). The condition of the rooms does not match the photos on the websites at all.
A whole adventure to wash in the shower with hot water. She appears somewhere between 12 and 14, while the sun has warmed her well, and the rest of the vacationers have lunch. The rest of the time the water is cold or slightly warm. There is not even any shelf or stand in the shower where you can put your shower accessories, so I don’t know whether everything is in your hands or on the floor.
Food. There was meat every day, twice there was stewed potatoes, pasta, stewed vegetables, a lot of tomatoes, cucumbers, herbs, coleslaws, cucumbers and tomatoes in different variations. There were oranges, peaches, plums, apples. Delicious desserts and simply incredible bread that they bake themselves. In general, it seems that there is a lot of food, but not everything is tasty.
The beach is really very close, but if you wake up at 8, go to eat and then go to the beach, then you will not find free sun loungers. If you go at 6 in the morning or after 16, then the situation is already better : )
The sea is magical, clean and warm. Swimming is a pleasure. The beach is pebbly, getting in and out is a little uncomfortable, but quite tolerable, we didn’t buy special slippers.
A huge plus was the location of the hotel, close to the center, to the mountains, everything is within walking distance.
The hotel is suitable for those who plan to walk a lot, go on excursions, and not spend much time in the hotel.
Translated automatically from Russian. View original