Good hotel but not 5*

Written: 31 july 2019
Travel time: 15 — 25 july 2019
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 10.0
Cleanliness: 9.0
Food: 9.0
Amenities: 9.0
have arrived!! ! 10 a. m! ! at the reception... they wrote questionnaires, signed papers, put bracelets on us and explained that we could go to breakfast, that the Internet is FREE is 500 mb for the entire period of our stay, that the hotel has a sauna, hammam, massage, fitness room and everything free visit... happy, satisfied, we went to have breakfast . . after breakfast, more vacationers arrived... a couple of hours and in the lobby opposite the reception there were only us... on suitcases ! ! (the rest were settled) (((.... we two separate rooms (standard) were paid for, at the reception they tried to persuade us to one room but (as they said) with a sea view... we refused !!! ! then the unthinkable happened !!! ! a PORTER approached us !! ! and suggested a room!! ! how???!!!??!? ! the porter and the distribution of rooms???!! ! this time he stubbornly ignored us !! ) he said that the check-in was only after 14, and the fact that those tourists who arrived later than us were already settled, this is a pure coincidence... after e 14 (and after we contacted the tour operator in Moscow) we were settled at the end !!... cleaning in the room (when checking in !! ) was very superficial ! ! the toilet was in such a state as if it had just been used and the particles of faeces were not washed away, if we are talking about 5 * then there should be slippers and bathrobes in the room, but... not in this hotel ! ! there is a safe in the room ! ! (thanks at least for that! ) about everything in order: food- delicious, varied, there was even tuna!! ))
drinks: Turkish coffee (in the lobby bar) is incomparable !!! ! white wine is delicious, the husband said that the beer is also excellent, cocktails... depending on who makes (more often just an incomprehensible swill) the mother-in-law said that ayran is just a meal... tea and coffee (during meals) very good spa center: it's something!! ! we were washed in the hamam. . . I recommend it to everyone!! ! it was magical!! ! then we took a massage course. I had a feeling that the wings had grown and that the body had become super flexible ! ! thanks to the master named Shukur and Aykhan ! ! masters of their craft ! ! sea, pools: the sea is clean, the water is clear, the beach is pebbly (swimmed in slippers) there is a pier, everything is clean and the lifeguard is always there! pools: there are 3 of them for adults and one for kids . . there are slides, very good !! ! in general everything is fine only... sometimes, in the morning you can find some glasses left from the night next to the sunbeds with unfinished cocktails or beer...
animation: peculiar!! the guys tried very hard! but... we didn’t understand a little why the local culture was so scanty (only on the night of Turkey) that is, once in 7 days ((the entertainment program is designed for 7 days, if you rest for 14 days then... you will see a replay . . at 11.15 in the morning rifle shooting, at 16.00 archery (animator Albert) gymnastics with animator Sayara, water aerobics with Emiljan and chief: Abdullah (who found an approach to any kid! )

room cleaning: different, depending on the person... we were cleaned very well, the water was always supplemented, even if we still had it, but it was started... in my mother's room it was not very good and the water was not left until we asked this question at the reception... the same was the case with shampoos . . result: 5 * does not pull, unfortunately ! !
Translated automatically from Russian. View original