Good hotel, animation, food, leisure organization

Written: 6 august 2021
Travel time: 22 — 29 july 2021
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 9.0
Cleanliness: 9.0
Food: 2.0
Amenities: 3.0
The hotel is located in the heart of the Camera, within walking distance of shops, restaurants and bars, parks and entertainment clubs, pharmacies and city attractions.
Upon arrival at the hotel, the temperature was measured at the entrance and the staff was wearing masks. There were sanitizers and hand wipes on every corner. We arrived close to dinner so we were seated immediately.
Registration at the hotel takes place in the form of filling out 2 questionnaires. The first with personal data and registration number on the Turkish website, and the second with a survey on Covid-19 with recommendations. They also gave out cards for towels to the beach (only you need to get them at the spa, not on the beach) and information about the rules of the hotel. I recommend reading it as soon as possible.

The room is medium in size, quite cozy with a large bed and a chair-bed for a child. There was also a cupboard with a refrigerator (in a closed cupboard, it was very hot in this section of the cupboard) and a safe (extra charge - 3 € per day), bedside tables, a shelf and an ottoman, a TV (about 70 channels in German, Russian and Turkish ), a mirror in the room and on the closet doors. There was also a balcony with 2 chairs, a table and a primitive dryer for swimsuits overlooking the unfinished hotel (all the rooms were occupied in the hotel and there was no other, but there was a shadow in the room for most of the day). But it was so hot on the balcony that it was not very pleasant to sit even at night. The bathroom is of a normal size with a washbasin, hair dryer, toilet and a small tub in a cubicle. In the shower, the cubicle did not close tightly even with a magnetic tape on the edges and all the water poured onto the floor. Taking a shower was very problematic, or rather impossible. My husband quickly fixed it, because. does not forget to carry a multitool with him, spent 5 minutes on it.
Somehow, the economic hand of the entire hotel was not felt - the door handles were loose, the ventilation was hanging, the cabinet doors did not close tightly and the light switches were organized a little incomprehensibly (2 switches worked and one, the bedside switch - only one turned off the light in the corridor), when he flew away no one even moved the umbrella behind the fence - at the same time, several waiters were told that the periodic cicada stuck in the pool drain lay there for the entire period of our stay (and this is not a small midge).
The food is fully consistent with the requirements of a 5-star hotel. A good selection of dishes, different options for meat, chicken, fish, salads, starters, sauces, desserts and sweets, there were even fruits. Every day the menu was a little different, but at the same time all the main items were presented. Grilled dishes for dinner in the evening. The food was served by waiters in full gear, masks and gloves. Also very quickly the young men cleaned the tables (with disinfection) and dishes in the halls and on the street. It happened several times that I had to stop and ask for the return of sweets. In general, you need to watch your plates. For lunch and dinner, white and red wine were always poured. At lunch, it was always the first, though one thing. But very tasty. There were snacks between breakfast and lunch, as well as lunch and dinner. You can also always drink tea, coffee and juices. The bar in the lobby and near the pool was constantly working.
Always available bottled water of 200 ml in transparent plastic cups.

I single out the air conditioning of the room in a separate paragraph. The rooms do not have an air conditioner control panel (nailed to the wall and wired). The temperature is set to 18 degrees and with a constant air flow. I had to get up 4 times the first night to turn it on and off. After insistent demand (I reminded several times during the day) to unlock the air conditioning control system, it turned out that the air temperature was somehow regulated in the entire hotel in the rooms with the help of an employee. And for exactly one night, the control panel showed a temperature of 23 degrees and the wind was more or less comfortable. The next day the display shows 23 degrees and the air 18 degrees. Visitors repeatedly complained about the air conditioners. But the result remained the same.
By the way, it is not advisable to leave the card in the room for the air conditioner to work - the cleaner picks them up and gives them to the reception.
Room cleaning is good. No obvious dirt or flaws were found. Several times they made beautiful figures from towels. Shampoos, shower gels, soaps, and sometimes ear sticks or kleniks were reported in the right amount.
Animation during the day took place near the pool. Yoga at 10 a. m. , darts at 11 a. m. , aqua aerobics at 12 p. m. , water polo at 2:30 p. m. , water aerobics at 3 p. m. with water sticks (pasta), darts at 3:30 p. m. , dancing at 4:30 p. m. music, disco, etc. Yoga, aqua aerobics and dancing were conducted by a pretty and very lively trainer Tatyana. Always positive. But the darts and water floor coach, an elderly Turk, is rude and impudent. It can incorrectly count points and generally forget the results of the game, and that it is generally still ongoing. Quite often, not very well, or rather rudely joked with hotel visitors and made indecent comments about their appearance and racial affiliation. In general, a big child who is trying to be cool in the eyes of normal and adequate visitors.
Children's animation takes place during the day according to the schedule in the mini-club. Drawing, soap making and decorating pencil cases, T-shirts and bags for change of shoes (with additional payment for materials), watching cartoons, playing games with charming Julia. And in the evening a cheerful and very incendiary disco.
For some reason, you need to order breakfast to go with an early departure. It's in the rules, of course. But for 5 stars - you can offer it in advance or remind. To make your guests feel cared for.
To be honest, I forgot to order. But by the look of the prepared breakfasts, the neighbors put buns and fruit in a small paper vessel with a lid.

There are 2 beaches in this hotel. One is sandy, the second is pebbly. There is a scheduled shuttle to both beaches and there are no free drinks and snacks in the bars. Only everything is paid, but when buying drinks they give access to Wi-Fi (but not high-speed). The sandy beach is much larger than the pebbly one, but all the vacationers of the Viking hotel chain are brought to it, so for lunch we go in a full bus or minibus in crazy heat without air conditioning. Beds without mattresses. Closer to dinner, very hot sand.
On the pebbly beach there are only 3 rows of sun loungers (rather new), almost all with mattresses but not enough shade. Transfer - good Mercedes with air conditioning, as well as an announcement that in wet swimsuits do not sit on the seats.
The pool is impressive in size and with a constant depth of 145 cm. There is enough space for all those who have a rest on sun loungers. Children's pool with a depth of 45 cm and a small slide. Water is constantly updated in two pools. But attentiveness does not hurt: there are small sharp chipped tiles along the edge, some tiles have fallen off completely and the grates for draining the water are broken, and even with stuck living creatures.
Free internet is very slow. You can connect only early in the morning or late in the evening. The rest of the time you don't even have to try.
The guide from Annextur "thanks" that once he wrote a formidable note in a beautiful even handwriting about the problems with the flight and did not remember about us anymore. Truly worthy of respect. All the best to this guide.
On Wednesdays, the hotel organizes a Turkish night in continuation of dinner with a live music concert, belly dancing and a disco for vacationers. Quite interesting and exciting.
The territory of the hotel itself is small, well-groomed, quite clean and landscaped to the extent possible.
Translated automatically from Russian. View original