I will never go back there!

Written: 4 october 2021
Travel time: 26 september — 3 october 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 5.0
Amenities: 1.0
I have rested in Turkey many times, but in Kemer for the first time! Previously, TUI and the concept of Fun and Sun in other cities of Turkey were fine! But not at this time…

There were no problems with the flight, but with the settlement they appeared immediately after they showed our room on the 2nd floor of the bungalow.

There is dirt and black mold everywhere in the room, linen and towels are dirty and torn, dust, stains all over the room. Room without a balcony, things did not dry, damp. The walls are cardboard, you can hear all the neighbors and the street! Two days later, with a “fight”, they knocked out a new room with a veranda through the reception, and all the other “charms” remained, as in the first room! Plus a broken and snarling air conditioner (it made me bang all night), broken furniture and a TV remote control, a barely freezing refrigerator! But we somehow reconciled with this, the main thing is the balcony and things can now be dried!

Rooms were cleaned rarely and terribly, towels were not changed, they didn’t even put tea glasses, and for some reason they removed those brought from the restaurant!
The beaches leave much to be desired, dirt, cigarette butts and tourists smoking everywhere (you breathe smoke, not sea air)! ! ! Type the hotel does not prohibit, do not care about the rest! ! !

Beach towels are in short supply, there is no stock, I took it once, and they will change it only the next day in the morning, otherwise you will sunbathe on the dirty one!

You need to take places on the beach early in the morning, otherwise you will lie on the pebbles!
After a couple of days, I realized why it was so crowded on the beach. It turns out that from a nearby beach, a crowded small hotel, tourists went to our beach and settled down, where and how they could, all along the coast and along the aisles! As a result, zero comfort! ! The administration of our hotel only shrugged it off!

The rudeness and laziness of the staff at the reception, in the restaurant, and the disgusting attitude towards the requests of vacationers is a completely different story! ! ! Dirty dishes, tables and floors and lack of glasses for drinks during breakfast, lunch and dinner! There are always lines at the bar!
The most tinny was after dinner, if you don’t go to the animation (an extremely uninteresting sight), then you still won’t be able to fall asleep early! Up to 12 nights (sometimes up to 1-2 nights) in a nearby hotel, music is yelling, and the walls and the bed are shaking from the bass! ! ! Closed windows don't help! By the way, the same story during the day, at the pool the music hammers all day without control!
The administration makes a helpless gesture and pretends to sympathize!

Wifi leaves a lot to be desired! It doesn’t catch almost anywhere, only the reception and the restaurant…

Despite the clear sea and a beautiful view of the mountains, we got a lot of negativity, lack of sleep and tobacco smoke, instead of health!
Translated automatically from Russian. View original