Complete disappointment

Written: 11 september 2013
Travel time: 2 — 11 september 2013
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 2.0
Cleanliness: 3.0
Food: 6.0
Amenities: 8.0
Sunland Beach was a disappointment. We rested in it as a family in September 2012 - everything was super, now it is clear that everything rested on the manager Sebastian and the animator Leventos. This year (September 2013) we decided to go to the same hotel. Of the good, only a large green area remained, the proximity of the beach (first line) and the cook. The cuisine is not varied, but quite decent and safe - no one was poisoned. Everything else is just chaos. The territory is dirty, in the pools that only does not swim, the stairs to the slides, probably, have not been cleaned since last year. The dishes are washed ugly, the plates through one with the remnants of smeared and dried food (at the same time they are in a pile of “clean”), the tables are wiped “in places”, I myself saw how the cleaner wiped the table - rubbed here, rubbed there, left two puddles on the table and left - sort of picked it up.
Napkins (please note - not tablecloths) are laid on the table only for dinner; forks, knives and spoons should definitely be wiped before use (and not because it is a “Russian tradition”, but simply disgusting). The waiters-cleaners (they do all the work - they carry the dishes, wash the dishes, and wash the floors ...) behave cheekily, only their cries are heard during the meal - they are talking to each other, the plates are almost pulled out from under the spoons of the guests - " finish”, they are talking about something laughing, the dishes are rattling .... In general, complete disrespect for vacationers. As an apotheosis - the absence of alcoholic beverages in the bar. Always available only third-rate beer and wine, which is impossible to drink - terrible sourness, heartburn begins after the first glass. Vodka (although I am an amateur, but I have tried all the drinks) happens more often, but it practically does not differ in taste from water, though they say in Turkey, in principle, vodka is bad.
Yes, God bless her, with vodka, but men quietly go berserk (soon they will go wild loudly) from the fact that there is practically no crayfish (at lunch it is “not yet”, and at dinner it is “not already”), it is not clear what kind of super scarce drink it is that ends up at the bar for an hour. By the way, the gin also ends around seven o'clock in the evening. In general - "all inclusive" only on paper. Separately, I want to say about the "animators", so to speak. These are 3 people: the first is a pet-like girl, who sits down at the tables with everyone who does not drive away, loving the microphone (mutters something in it and sings out of tune); the second daisy girl, roaming outside the hotel (probably shopping or gentlemen), late for scheduled events (such as a mini-disco - and the children are waiting! ); the third is a small cheeky, constantly screaming individual of Turkish nationality, all in tattoos.

All the work of this trinity is observed only in a terrible noise - either the first girl is having fun with someone and laughing at the whole restaurant, then one of them turns on the music so that I regret the absence of deafness, then the third starts running around the restaurant and howling to the guitar or just shout something (greetings to friends - Russian and Turkish, invitations to the show in the evening, etc. ). Minidiscos evoke only a feeling of pity for the presenters - three or four children are trampling around in a round dance, and a falling asleep animator. And this is after - what Leventos did last year - the pool was "boiling" during water aerobics, those who wanted to hardly fit in, there was a queue for volleyball, children hung on it all day, every mini-disco was like fireworks every evening a variety of shows!
In general, it is clear that the owners began to save on everything - from staff to napkins. In this regard, the hotel became BAD.
We live out in this, so to speak ... "hotel" with difficulty, with a feeling of disgust and wasted money.
I DO NOT RECOMMEND TO GO TO THE HOTEL SUNLEND BEACH.
Translated automatically from Russian. View original