I do not recommend this hotel, it is not worth the money.

Written: 15 august 2018
Travel time: 31 july — 7 august 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 3.0
Cleanliness: 3.0
Food: 4.0
Amenities: 4.0
In this hotel, Sumela Garden Hotel, rested with families, from August 31 to August 7.2018. We chose this hotel on the Internet, we liked the pier and the external environment of the hotel, booked it through a tour agency, they went with us, which are located in the Dnieper, in a tight agency they said that the hotel was not bad, of a standard level from inexpensive ones. But they did not say that there could be such smelly rooms. With great desire we went to Turkey for the first time, the mood was excellent and the emotions were positive, we were greeted at the reception with a smile)) But the mood quickly disappeared when we stepped over the threshold of room No. 104 in the basement building. They immediately began to inspect the room, went into the bathroom and went nuts, in the shower, mold on the ceiling, the smell is just fucked up. The whole room smelled so bad it was impossible to find. We returned to the reception and said that the room did not suit us, they gave us another room, they came there, and there were no windows at all, only a small window in the toilet. We have given up on this number. After the refusal and the second number, the reception said that there were no more rooms, and asked to wait until tomorrow. I had to spend the whole night in room number 104, it was impossible to sleep, the smell was absorbed into the room, so I could not sleep all night, in the morning I collected all my things and went to the reception to the administrator. They began again to offer us a two-bed room, although we were beaten by a troy, then again a four-seater without windows! Only after we had to hang our voice on the administrator, we were still given a normal number. I talked to a married couple from the Kuban, they were offered the same thing, and according to that scenario, my husband. First, they put you in the stinkiest room, and if they don’t resent, then they live there. In the room number 2O7 that we were given, it is much better, a small room and no smell of mold, there was no desire to leave the Cheevs after the hassle. After that, the attitude towards us did not change, they rarely changed the towel, what was lying on the floor was just neatly folded and cheerful. The foot towel was surprisingly changed after it got dirty. In terms of food, you will not stay hungry, meat is only from chicken, and a lot of salads. Tea coffee drinks everything is fine. The bar is open until 10-2.00 free of charge, vodka, wine, champagne. beer. Sunbeds on the pier must be borrowed early, on the pier there they are constantly occupied. In general, this hotel does not pull on 4 *, at least 3 * or even 2 *. Probably good numbers only for their own, or those who paid well, although it is not worth the money that we paid. I do not recommend this hotel, it is not worth the money.
Translated automatically from Russian. View original