Expected the best, the kitchen is the same type, the Internet is terrible

Written: 17 july 2019
Travel time: 16 — 24 june 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 3.0
Cleanliness: 7.0
Food: 5.0
Amenities: 9.0
Chose the hotel based on reviews, it turned out to be a complete lie.
Food. According to the reviews they wrote, variety . . they say, a lot of seafood . . Lies! For 9 days of rest, shrimp and disgusting mussels were boiled twice. In the restaurant, a free Ala carte, under the order, chose the meat menu. The meat is valid, the rest of the dishes were not the first freshness, and everything is the same as on the buffet table. One plus for the kitchen is delicious meat, period.
Alcohol. Here alcohol pleased, in comparison with Egypt, we appreciated it. They served beer, wine, martinis, champagne, whiskey, etc. There has never been one rum.

Room cleaning. C grade cleaning, for the whole holiday I never even wanted to leave a dollar. Removed somehow. They threw out the garbage, put the toilet, made the bed and left. For 5 days of stay, they moved the bed and found some kind of bottle under it (not ours! ). Shampoo from the hotel was never added, we ourselves dragged water from the corridor, because 2 bottles of 0.5 each were not enough for us.
The Internet pulled only in the lobby, and then not always. Everyone complained, they overloaded it a hundred times a day, re-entered passwords . . I didn’t pull a single gram in the room, sometimes I appeared at sea in certain places, they wanted 25 dollars for a SIM card, we didn’t buy it.
The staff is polite, but too persistent (especially the guide Aslan), let's go and go shopping... Advice for blondes: do not talk to the waiters or bartenders, then they will not get rid of it.
Sea. The sea itself is good, clean. The beach is full of pebbles, it is impossible to walk barefoot . . I even swam in corals and then I almost twisted my leg in the water on the boulders.
Pool and animation. The animation is weak, one song is good, I didn’t like aqua aerobics, only evening entertainment such as dancing and performances are good.
SPA. Hamam is free, but there are treatment complexes, including a foam bath, massage, face mask, etc. for 20 dollars Tried. I was just soaped and scrubbed, taken to a room, given some tea, then given a 10 minute body massage (2 minutes face!!! ) and a mask applied. The complex itself is not bad, but everything happens too fast. I didn't even feel the facial massage. . . Freeloaders.
Conclusion: we obviously overpaid for the hotel, we don’t go there anymore.
Translated automatically from Russian. View original