Good hotel, but there are nuances

Written: 11 october 2021
Travel time: 2 — 9 october 2021
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 3.0
Cleanliness: 6.0
Food: 5.0
Amenities: 5.0
I'll start in order:
1. The territory is the main advantage of the hotel! A beautiful, well-groomed, green garden, with a large number of fruit, ornamental trees, palms and bushes, a green lawn. Swimming pool with slides, which is cleaned every day. Sports ground, mini football field.
2. Number - the number of rooms is located in two 4-storey buildings and in 7 bungalows, each with 8 rooms, all hotel rooms have been renovated this year. In fact, everything is new, everything worked. The rooms were cleaned every day.
3. Beach - five minutes to it, with an average step. The width of the beach is 30 meters, pebbly. There is a semblance of a bar where you can get water and drinks such as yuppies. There are awnings and sun loungers, but they are tired and not enough, this is the first minus point.
4. Animation - it is not, from the word in general, the second minus point.

5. Restaurant and bar - the restaurant is spacious, there is an open veranda with a beautiful cover, a bar under a canopy, tables for 20, there is an observation deck with beautiful views of the mountains. The menu is standard, meat dishes for lunch and dinner, two plus fish. The bar has good beer, vodka, gin, brandy.
Now about the main problem of the hotel: referring to the anti-coronavirus measures, the administration decided that the restaurant staff imposes food and it’s a problem - either the staff is economical, or they have instructions from the management, but they impose little, despite the fact that there is enough food and it even remains at the closing of the restaurant! Of course, if you ask, they add a little or you can come up again, but this creates discomfort. In addition, the staff does not understand both Russian and English, and is still trying to be rude. The same problem at the bar, for some reason the bartenders decided that they know better who needs and how much. One normal guy at the bar - Merz, smooth and calm, the rest of the prices will not add up to themselves.
For the above minus another three points.
Bottom line: the hotel is good, but its unprofessional restaurant and bar staff and the excessive desire of the management to save money drown it.
Translated automatically from Russian. View original