Не отель, а просто ужас!!!! Not a hotel, but just awful!!!!

I rarely write reviews, but in this case, I can not write to warn others. We were in August 2018. The room on the first floor does not have a wardrobe, a shower, water pours onto the floor and onto the toilet, forming a constant swamp (towels do not dry in principle), the window overlooks the wall, instead of a balcony there is a fenced-off place on the ground, there is no soap. Everything about the food is described in the reviews below, everything is true! Until one of the tourists began to swear that they give soy meat and vegetables, they did not give chicken and fish. Music screams day and night long!!!!!!!!! ! so that you will not hear yourself in the rooms on the first and second floor, which overlook the bar. The rest of the rooms are no better with this. We were accommodated in a room located on the first floor (semi-basement) near the bar column. The music is not just loud, but very loud. At 23-00 they couldn’t stand it, they went to the reception to Sayid to say to turn off the music, it didn’t work out like a human being, the argument is music for tourists who want to dance (to understand this is 3 people), they called the manager. He does not speak Russian, they explained the situation, they did not sleep all night - a night flight, they just arrived, we want to relax. The following answer is the policy of the hotel, music until 01-00 at night (although initially they said that until 22-00), do not like to move to another hotel, these are your problems. Our offer to move to another room was refused. Like this. We did not sleep until 03-00, because after 01-00 they turned on Turkish music, and then they yelled karaoke right under the windows. It was a living hell! at 02-00 we went to swear for the second time, because in the morning we took an excursion to Pamukkale (departure at 05-00), in words they said that they would screw it up, but in fact they turned it off for 10 minutes and turned it on again. In general, at 03-00, the music was turned off approximately, but it was not possible to sleep, because on the first floor they began to run, yell, sing songs. In general, we slept on the bus for the first part of the day. We called the travel agency to move us somewhere, as a result, only after 2 days through Kyiv and our tour operator we were able to convince the hotel staff to move us. became, which lay on the table near the exit to the so-called balcony. The mood was completely ruined! We moved to the second floor with access to the other side, it is better there, but the music is still very audible, but there is a wardrobe, a normal shower. In general, they concluded that it is necessary to take, if 3 stars, then large hotels or not save and take normal 4-5 stars and not spoil your vacation!
I want to add that when I heard that we bought the tour not from the tour operator's guide, but on the street (by the way, 40% cheaper), Said refused to give us the required lunch packages in the morning, citing the fact that there is an "agreement" between the operator and the hotel. No arguments that we paid for breakfast, lunch, dinner did not help. We ended up having to buy our own food for the trip.
I do not recommend this hotel to anyone, take pity on your nerves!