Неадекватное руководство отеля! Bad hotel management!

We stayed at this hotel in September 2019. Let's start from the very beginning, when you drive up to the hotel, you get the impression that it is the poorest of all those that we drove through. As a result, you go to the reception and understand that you are plunging into utter junk, from furniture to appliances that seem to have not been working for a long time. Further, it is even more interesting, you are met by a person who introduces himself as a manager and while filling out our documents for settling offers to go with him. I don’t remember exactly what his name is, either Mukhamed, or Mustafa, or something like that. From the information about the hotel, he only shows a leaflet on the wall where information about the work of the canteen, there is no other way to say that's all.
Then you sit down at a table with him and the money luring begins. He steams you spa services and hammam for 20 bucks per person. It lures you by the fact that if you buy towels for the beach, they will give you fresh ones every day without a deposit, etc. and many more other perks. For example, we never took our towels for vacation at sea, because we always gave them to use at the hotel. As a result, the brains are tired, we bought this hammam for 35 bucks for two. We came to this wonderful procedure and were very sorry, out of the promised 2 hours we stayed there for a maximum of an hour of which for about 20-30 minutes we just lay on the couch, waiting for someone to come up to us. In the spa, everything is also very ancient.
Well, this is not the end of this whole funny story. Already at the end of the "rest" we ate in the canteen and saw new vacationers, of course they were given this hammam, we passed by until the great hamamist with the letter M left, and decided to say that it was all crap and bred like don't pay, and it was heard by the walking back M. As a result, the tourists refused, and then the fun began. M comes up to us and starts yelling like a crazy type of what the fuck... you said that you don’t advise, what are you climbing, he began to swear with a three-story obscenity, threaten my husband and me, say to him like let’s go out of the territory, in general, this scandal ended with the fact that mats flew after us. As a result, of course, the mood is spoiled, the impression of the rest too.

We ate, we go through the reception and then the real manager calls us and this hamam rat is standing nearby (they are of course in graters) and what do you think this hotel manager starts threatening us like that this dude M. can even take you somewhere out of town there to kill what for, you are in another country, that you are in conflict here, etc. That is, it turns out that the hotel is not responsible for tourists at all, does not provide any security? Anyone can pick up a tourist and take him somewhere? In short, in this hotel, everyone does not care about tourists, if only to bring down money and, as a result, they still threaten.
In addition to the impressions of the hotel staff, of the pluses, only the first line, that's all. The rooms are old and dirty, everything is battered and broken. Cleaning is so-so, superficial, towels seem to be changed only once in 7 days. The food is monotonous, for breakfast there is nothing to eat at all, for 3 days you just feel sick from the chicken.
Animation zero, a couple of times some dancing in the evening for 10 minutes.