Budget 5 for Russians

Written: 4 july 2023
Travel time: 29 june — 9 july 2023
Your rating of this hotel:
2.0
from 10
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I am writing this review while staying at the hotel. When choosing a hotel, we were guided by a child of 5 years.
Seven seas hotel life presents itself as a family hotel for holidays with children in an above average price category. In reality, the usual 5 is no frills for Russians. There are almost all vacationing families with children. The hotel is fully occupied, the staff is not enough.
The entrance to the sea is pebbles, and after one step the cobblestones begin. It was possible to clear a couple of meters for children.

But the worst was the kids club. I took the child to the club and in the evening in the room he told me that the girl beat him. The next day, his eyes were swollen. After a long clarification with the administration, they showed me a recording where you can see that two children are sitting in the room themselves, an older girl starts touching him, then hitting him with her palm, then punching him in the eye. Then he runs into the corridor, there is no camera there, as I was told.
According to the child, I know that she beat him there harder, then they return to the playroom, she holds him and beats him. There was no children's animator in the room. I gave the child under the responsibility of the children's club and I consider it unacceptable to show physical violence against him. I wanted to talk to the parents of this girl, but the administration said for a day that they could not find them, then they said that the girl was not the same. And the girl who beat my child herself came to the kids club, she left, they don't know who it is. Then they said that they found her, she left. For three days they sorted out the situation or waited for that family to quietly leave, since the conflict between Russians and Ukrainians is not beneficial for the hotel. And the damage to the child and the complete lack of security does not bother anyone.
Do you want to write a statement to the police, but I cannot go to Kemer myself and leave the child alone for the whole day in this club, because there is no guarantee that he will come out unharmed.
Children's club, where children are left to their own devices. The main task of the animator is not to let the child out of the gate, that's all.
The children's disco takes place indoors, the music sounds so loud that even I wanted to close my ears, the child survived 2 minutes and we left.
The hotel fully supports the Russians, in the repertoire of white roses and VVV-Leningrad. Disco is heard everywhere. Even in the rooms.
The food is ordinary, you will not be hungry, but also delighted. The only plus is that the restaurant on the beach cooks fresh grilled meat and fish in front of you.
Also, in 2021, we rested at the Seven Seas hotel Blu of the same chain. It was much better in terms of food, children's entertainment and service. These hotels are not equal, they are not even close, although travel agents often say that they are on the same level.
Translated automatically from Russian. View original