Shame on Turkey!

Written: 31 july 2019
Travel time: 18 — 29 july 2019
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 2.0
We were given room 510 upon arrival. There is no mini bar and a bottle of water upon arrival too! (Declared by the Tour Operator) Go run and look for a store. Ground floor! Terrible mildew stink! The toilet is rusty and leaking! Moldy tiles. . . The door is full of mold! It was not possible to replace the number immediately. They asked to spend the night and in the morning the admin from the reception asked for $ 30 for an exchange! ! but our terms were either 10 dollars or a big scandal! ! changed! But, horseradish radish is not sweeter! ! 3rd floor room 554. The ceiling in the shower room is all rusty. . . water flows out into the corridor, it is not possible to go to the toilet! They threw towels on the floor! The rooms are not cleaned! Bed linen is changed every six days! And then, after the scandal! Many of the guests clean the floor themselves! ! Went to reception for a toilet! Brought the general. . . showed everything! There are garbage bags all over the stairs, which the staff cannot take out for several days! He offered to move to another Mona Rosa Garden hotel! Such a service costs from 800 dollars! ! After all, here we apparently lived for free! ! Documents for four stars do not show ! ! Guests all swear! Bar. The bar releases only one glass in hand! Plastic! ! At the bar, they don’t make non-alcoholic cocktails for kids at all! Drinking water, I would! Fake! There is a semblance of a cooler directly connected to the water supply! Adult beer. gin, vodka! All in a plastic cup 100 ml. The ice was the first four days, then completely its absence! Jin was gone for two days! Then beer was out from 2 to 7.30 every day! For the first time they said that they were changing the device.... then everything was clear! Every day to change the device is not realistic! constant rudeness from the bartender! ! And it feels like he needs to beg for everything and humiliate himself! All twelve days of our holiday, there was the same bartender! Many of the men didn't go to the bar! To avoid assault! The second half brought beakers! ! Animation is completely missing! There are no animators! Although there is a timetable! Entertain yourself! Kitchen. Kick-Ass! ! The chef lays out everything personally in his hands! As for the meat! That is chicken. Two pieces of drumstick in hand! (This is the maximum) And so with all the dishes! Dishes are not signed! Stand and sniff! Queuing up to the entrance! Not enough tables for everyone! Plastic filthy with sparrows! ! The first one did not come, Search and wait, stop! Asked to sign dishes! In response, rudeness from the cook! Can you read? He said! Walk 1 kilometer to the beach! Spotted with a pedometer! There is no private beach! Bar too! (Declared by tour operator) Rented a piece for two hotels, one owner! Rosa Garden (500 people) and Rosa Beach (180 people) Under a canopy about 40 sunbeds. The rest are about 30 stack! Take it apart and carry it yourself! (if you have time) The beach is not cleaned! Garbage is not removed! All in bottles, bags, contraceptives! Yes! Tourists are to blame! But not in this case! The wave brings so many interesting things! ! The Lange box service is completely absent! We flew away at 5.30 And it's good that we flew away! Four stars does not match! All photos are available! Make your choice! ! Our holiday is ruined! ! PS. One thing we can say! Great man Ahmed! Reception guy! Kind soul and pure heart! Always talk, listen! What can help! ! He is 5+! ! The hotel and everyone else -5!
Translated automatically from Russian. View original