Friendly hotel with great attitude

Written: 5 july 2018
Travel time: 28 june — 1 july 2018
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 10.0
Cleanliness: 8.0
Food: 6.0
Amenities: 9.0
We rested from 28.06. 18 to 01.07. 18. We were 5 adults and we ordered 2 rooms. After arriving at 8 o'clock in the morning, we were not settled due to the lack of free rooms, but at the same time they put on bracelets and sent us to breakfast. Gave access to the toilet and shower, swimming pool, etc. The owner promised to settle immediately as soon as one of the rooms is free. And so it happened: at about 12-30 we were given the keys to the rooms (the owner personally took us and showed them). Then flew a wonderful 4 days of rest. The only somewhat unpleasant moment (but not negative) is the monotony of breakfasts (boiled eggs on the third day are already fed up). On the last day, we found out that the transfer to the airport was scheduled for 19-45: we approached the owner and asked when we needed to vacate the rooms. He asked to vacate the rooms before 12:00, and at the same time he provides us with all the infrastructure of the hotel until the time of the transfer. When we took the bags out of the rooms, he made another gift: he gave us one room for 5, so that we could put all our bags and, upon arrival from the sea, could safely take a shower. The transfer to us was delayed and taken away from the hotel only at 22-20 (special hello to Join Up for not informing us about the postponed transfer and separate hello to the hotel asshole-guide Nariman for not picking up the phone at that moment) and at the same time the owner of the hotel was constantly next to us, supported, provided with telephone communication in Turkey, fed with all sorts of local delicacies. When a girl-guide flew into the lobby of the hotel and invited her to the bus, we attacked her with accusations against their company, and the owner and partner, meanwhile, picked up our bags and brought them to the bus themselves. He waited for our departure, waved his hand, and this made my soul so warm. The attitude of the staff and especially the owner smoothed out all the unpleasant moments of the last few hours of waiting for the transfer. Many thanks to all the hotel staff for their hospitality.
Translated automatically from Russian. View original