Loved the hotel but.....

Written: 12 june 2014
Travel time: 21 — 31 may 2014
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 7.0
Cleanliness: 9.0
Food: 7.0
Amenities: 7.0
In general, the hotel for its category is very normal, calm, near the mountains and shops and restaurants.
The room was given on the ground floor and immediately settled. Everything is new in the room, plumbing, plasma TV furniture, everything worked, hot and cold water, cleaned well, every day.
The staff at the reception is very attentive and polite to them, there are no complaints, but about the restaurant and the bartender in detail:

on the first morning when I got out of the shower and had not yet had time to get dressed, they knocked on the door and after 5 seconds someone immediately put the key in and started to open the door, well I managed to run up to the door and not let it open, there was some kind of bastard who explained that he checks the refrigerator, in short, the next day I hung a “do not disturb” sign while changing clothes for the beach, but that didn’t help either, again the same story, with the “do not disturb” sign hung on the door, knocking and then opening the door with a key I consider complete debilizm, stupidity and arrogance (by the way, I have never encountered this in any hotel). Then this very unpleasant type tried to impose on me to buy food from him, and when I realized that I would not do this, and when checking the refrigerator, I realized that I did not drink anything from it (I'm allergic to Coca Cola, Sprite, etc. chemical drinks, I don't like chafir tea, but I only drink coffee in the morning) stopped greeting me and turning away, which was extremely unpleasant, by the way, his name is Osman.
And the second type of waiter is long, his name seems to be Jebat tried to hang his personal problems on my ears, which I am absolutely not interested in, when I easily hinted to him that I was not interested in his life, every morning he looked at me angrily, did not say hello and pouted, it’s clear that I didn’t leave him a tip, but why give them? because on vacation some jerk spoils my mood, then in recent days he turned away from me altogether, it’s because of these two morons that I take off points for service and service.
The food is not bad, everything is fresh, tasty and of high quality, but the problem is that for 11 days it was absolutely the same, the only thing that alternated fried dough sticks and scrambled eggs with tomatoes.
And so the hotel is generally of high quality, cozy with a beautiful interior and a beautiful and well-groomed small garden, the pool is clean, if it were not for the waiter and bartender, the rest would be generally super, dear hotel owners, there is something to work on !!
I recommend to go to this hotel on last minute trips.
Translated automatically from Russian. View original