Do not under any circumstances go to this hotel! Read to the end if you have booked already!

Written: 20 october 2021
Travel time: 10 — 14 october 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 2.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
We booked a tour to this hotel a day before departure. We booked at night, suddenly and unplanned, quickly scrolling through the reviews on Turpravda, focusing on the fact that the hotel is 4-ka, the reviews are not the worst. And the tour was hot! We will never do this again in the future (Alas, a completely ruined vacation!
We arrived at the hotel at about 23:00 - we were greeted by darkness and gloom (Going to the reception (if you can call it that) - I had a shock. It felt like we were in a hospital... the walls of the USSR times were painted blue, the light bulbs were not working... sofas worn to holes. We had the first shock from what we saw...
They gave me a room on the ground floor (of course. . . where they write damp and sad. . . don't flatter yourself, higher numbers are not better). The room is like a room in a hospital! Beige cracked walls. . . wallpapered mattresses. . . and CARPETS on the floor worn out! Imagine carpets on the floor in a dirty-dirty hotel. . . and sometimes they are simply swept away! There is no question of any wet cleaning. After the guests, the maximum garbage that can be seen will be removed. Walking barefoot is simply unrealistic and disgusting. Somehow we spent the night in the room. The next day they moved higher - the only difference is TV and high ceilings - otherwise the same dirty mattresses, carpets on the floor and wretchedness!

Dining room - the plates are all beaten so much that you can cut yourself. I'm not exaggerating!! ! Especially for soup - live 10%! Guests pour their own food. Haven't heard of covid hotel! (And very in vain). The waiters walk around in what is comfortable - some in shirts, and some in shorts and a greasy T-shirt! They have a job - to clean the plates, wipe the tables. Somehow they manage. From food - I don’t even know what to say... won’t you be hungry? You will! Zucchini, blue ones, rice, greens. From vegetables watermelon!! ! Fish NO. Meat - soy cutlets, chicken giblets, chicken for dinner every few days.
Bar - I don't know, we didn't drink. Americano is disgusting. The children drank chocolate. All drinks in cups - plastic, cardboard. Forks, knives - in one heap lie. I do not mind . . it used to be like this and no one complained. But trust me, you don't need it! When there is complete unsanitary conditions around... we are now sitting at home with positive tests !! ! First time getting sick!
Beach!! ! This is a different story. My husband (not picky at all) just refused to swim!! ! There are more cigarette butts, bottles and garbage on the beach than stones! Again, I'm not exaggerating. On the first day we took hotel towels, the owner of the hammam ran after us and demanded a deposit! ! Whether for $ 20 apiece, or for everything, I did not understand. But, the towels are so smelly that it’s not even pleasant to take them in your hands! As a result, we bought our own towels, because it is unrealistic to use them!
The water, by the way, is hot in the hotel after dinner. Those if you are used to washing in the morning - then be so kind as to temper yourself (((
The territory is so rusty, broken, dirty and wretched (((The sign of the hotel speaks for itself. Never, never buy a tour here! There were many people like us who were shocked!

Our tour was for 9 days! 4 of which we fought for resettlement. For 3 days, the guide forced us to write us options for hotels, and he calculated them for us, and the surcharge was always about 400-500 euros! And so everyone. But for 500 euros, if I flew from home - I would be in a great 5k! The guide was smart and said that he had no right to select a hotel for us with a minimum surcharge. All this lasted 3 days... we almost reconciled ourselves, went to Kemer, went to another beach... Until I suddenly looked around and found ANYWHERE in the hotel a single sign about the declared 4 stars. I started asking the employees - but they DO NOT KNOW HOW MANY STARS THE HOTEL IS!!! ! The reception said 4, but they can not provide any confirmation. And the tour operator on the hotline can’t either, as it turned out. In total, we bombed the hotline, and the guide. Only one letter helped with all the photos of this hotel (star) in support of Anex tourists in Turkey! They answered me and wrote that the guide would contact us! I wrote and hurried every half hour! To answer me and resolve the issue of resettlement. For half a day we were moved to Larissa Beldibi WITHOUT PAYMENT. And I'll tell you that we met Larissa with tears of joy (I never would have thought) after the terrible damned Beldiana. I asked Anex to figure out where they send their tourists, but for some reason it seems to me that nothing will change... Dear tourists, if for some reason you also fall into this horror - fight! Don't stay there. In such conditions, people should not live for their own money!!!
PS at the first meeting with the guide, he told us so, "Nobody likes the hotel, but you chose it yourself! " I beg you to write real reviews so that people do not fall for the fact that the hotel is not bad for its money! He is very bad for any money! I will answer all questions, help with advice on relocation, write and in no case stay there! It is dangerous for your moral and physical health!
Translated automatically from Russian. View original