Bad hotel, do not recommend

Written: 5 january 2021
Travel time: 15 — 22 august 2020
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 4.0
Cleanliness: 3.0
Food: 5.0
Amenities: 3.0
Rested with a girl in this hotel. We arrived by transfer early in the morning after a night flight at 05:30 in the morning. At the reception they said that the settlement is only that 14:00. While waiting, we went to the sea to meet the dawn, to the beach about 7-10 minutes on foot. The hotel does not have its own beach, you can relax on a common beach, sunbeds and umbrellas are paid. The beach is pretty decent. The water is very clean and warm. We returned to the hotel, asked to be settled somewhere temporarily to wait until the rooms were cleaned by 14:00. They took a completely different hotel, they said that it was allegedly their network, although the sign was completely different. Walk for 5 minutes.
The room is very unpretentious with a not very pleasant smell. We waited, went to check into our hotel. The administrator was very unhappy that we did not want to stay in that room and offered us a boor, we said that we would think about it and now we would not buy it. After he became even more dissatisfied, he ordered one of the employees to take us to a neighboring complex a couple of minutes from the hotel, where we were offered a shabby room in the basement (! ). After that, we refused to settle there and returned to the reception. The administrator was very unhappy, said either such a number or none. We wanted to call our guide (from Tui), but the administrator turned off the Wi-Fi in a rage and said that calling the guide was only for a fee. We had to go and wait for a meeting with our guide, which was at 17:00.
After meeting with the guide, we managed to settle in half with grief in a simple room in another building opposite the main hotel complex. The linen was kind and clean, but obviously old, there was an air conditioner, a shower cabin. There was no refrigerator. The room is very basic and not the cleanest, there was fungus in some places in the bathroom. We also saw a crushed dried cockroach. The room for three stars is clearly not pulling, on the strength of two.

As for food: they fed more or less well, did not starve, but the food was rather monotonous, of course, without frills. There was meat every day, chicken, there was no fish, there were sweets only once. Of the fruits, only watermelon every day. From alcohol at the bar wine, vodka and gin. There was no beer. There was also an instant yuppie drink and ordinary water in the cooler (poured from the tap). After eating, I never felt bad, but I didn’t feel much pleasure from it, however, at least I didn’t go hungry.
Wi-fi was, but very poor, the connection was unstable, the signal disappeared from time to time. The hotel staff were mostly smiling, but at the same time they did not show a very respectful attitude towards the guests, sometimes they ignored them, they were on their own minds. For example, sometimes guests could ask for a drink at the bar for a long time and unsuccessfully and received it after a waiting time and after a showdown. Night administrator Tommy helped us at least a little to calm down the local Turks, who were settled in the next room from ours and made a lot of noise late at night, disturbing sleep, for which we thank him.
In general, the hotel left rather a negative impression. But the place itself is Kemer, we liked the beautiful sea and the rest. I do not recommend to go to this hotel.
Translated automatically from Russian. View original