Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
2.0
Food:
1.0
Amenities:
5.0
IN THE HOTEL BUGS! ANIMATOR HIT THE RUSSIAN MAN! FOOD IS TERRIBLE!
Rested from 06/10/2018 to 06/18/2018
BUGS IN THE HOTEL!
We booked a room with 3 beds (we are 3 girls), upon arrival at the hotel, we were told that a room with 3 beds would be given to us in 2 days and for now we need to be a little patient. It's been two days. .
AND HERE THE MOST INTERESTING STARTED! Two days later we were moved to ROOM 309!
At first, I began to find incomprehensible spots on myself and itch, thinking that it was an allergy to food, or to the sun.
A day later, we saw a BED crawling on clothes, and literally a minute later another one was on the bed (VIDEO PRESENT)!
We ran to the reception, and of course they didn’t change our number and said: live, girls in bedbugs until the morning.
In the morning, things got even worse. We were afraid to bring bedbugs home and asked to wash our things in the machine and dry.
At the reception, Atabel (THE MAIN ONE IN THIS HOTEL, he wears glasses) started shouting at us, refusing even laundry, waving his hands, he doesn’t care at all and in general that we solve “our” problems ourselves. We were shocked.
We wanted to take tickets to Moscow, but Nabi helped us, he washed things in a typewriter and threw 100 degrees into the dryer. We got bedbugs out of our clothes. And nothing has changed in the room, because the hotel management does not care about this, and specifically Atabel does not care about you, the tourists.
The receptionists apologized to us, Nabis, the tour operator.
And Atabel (the main one in this hotel) did not apologize, I'm already silent about some kind of complement.
By the way, then tourists vacationing here (THE LIVING IN OTHER ROOMS) also complained about the bites!!!!
ANIMATION!
For children, only a disco 30 minutes in the evening and ice cream is played for one child, which they will provide TOMORROW. NOT CONSIDERING that the child may already fly home, the children parted.
The animator hit a drunken Russian man for asking for a song, but the animator did not turn it on, after which he dissolved his hands. The Russian man did not hit back.
And these people can work with your children!
FOOD!
Monotonous, then went to cafes. We can say that they did not save.
Rested from 06/10/2018 to 06/18/2018
BUGS IN THE HOTEL!
We booked a room with 3 beds (we are 3 girls), upon arrival at the hotel, we were told that a room with 3 beds would be given to us in 2 days and for now we need to be a little patient. It's been two days. .
AND HERE THE MOST INTERESTING STARTED! Two days later we were moved to ROOM 309!
At first, I began to find incomprehensible spots on myself and itch, thinking that it was an allergy to food, or to the sun.
A day later, we saw a BED crawling on clothes, and literally a minute later another one was on the bed (VIDEO PRESENT)!
We ran to the reception, and of course they didn’t change our number and said: live, girls in bedbugs until the morning.
In the morning, things got even worse. We were afraid to bring bedbugs home and asked to wash our things in the machine and dry.
At the reception, Atabel (THE MAIN ONE IN THIS HOTEL, he wears glasses) started shouting at us, refusing even laundry, waving his hands, he doesn’t care at all and in general that we solve “our” problems ourselves. We were shocked.
We wanted to take tickets to Moscow, but Nabi helped us, he washed things in a typewriter and threw 100 degrees into the dryer. We got bedbugs out of our clothes. And nothing has changed in the room, because the hotel management does not care about this, and specifically Atabel does not care about you, the tourists.
The receptionists apologized to us, Nabis, the tour operator.
And Atabel (the main one in this hotel) did not apologize, I'm already silent about some kind of complement.
By the way, then tourists vacationing here (THE LIVING IN OTHER ROOMS) also complained about the bites!!!!
ANIMATION!
For children, only a disco 30 minutes in the evening and ice cream is played for one child, which they will provide TOMORROW. NOT CONSIDERING that the child may already fly home, the children parted.
The animator hit a drunken Russian man for asking for a song, but the animator did not turn it on, after which he dissolved his hands. The Russian man did not hit back.
And these people can work with your children!
FOOD!
Monotonous, then went to cafes. We can say that they did not save.
Translated automatically from Russian. View original
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