Doesn't match the level

Written: 31 october 2019
Travel time: 27 october — 2 november 2019
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 2.0
Food: 2.0
Amenities: 6.0
In the hotel at the end of the season, food and drinks began to abruptly end, sliding down to the level of the top three, normal ice cream is only for dinner and then after issuance, imported alcohol disappears by lunchtime. There is no champagne, although it is stated, when asked about the resumption, the guest relations manager replied that they would bring it in 2 hours and everything would be fine. After 2 hours, it did not appear, she said that they were taking it, but they would bring it either tomorrow or the day after tomorrow (just after departure), but they would bring a bottle to your room (I paid so that it would never end). I don’t want to simply go to the bar and ask for some trifle like chips, hear the answer - it’s over.
Translated automatically from Russian. View original