not 5*

Written: 1 august 2024
Travel time: 12 — 19 july 2024
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 4.0
Cleanliness: 4.0
Food: 1.0
Amenities: 8.0
The hotel is definitely not 5*, the advantages are that the area is convenient and compact, the room in the main building is good, after renovation, first line, pier on the beach.
And now for the downsides:
1) The dining room (not a restaurant), the choice of food is very poor, you still have to manage to get fish and meat there, but there are boiled carrots, broccoli, etc. We usually did not come at the beginning of lunches and dinners and therefore only on the last day of rest, when we arrived at the beginning of dinner, we found out that they were serving Turkish sweets, they were scattered in the first half an hour and no one was delivering new ones, it was a little better with regular desserts, but if you came an hour before the end of lunch/dinner, there would be almost nothing left. And you need to ask the waiter for more knives and forks. Coffee in 3 in 1 machines, if you want real coffee, then only in the cafe by the pool and in the lobby bar. Only black Turkish tea from a teapot, only seen in bags once for breakfast.

2) Water is generally a joke, for the first time I see that there is no water freely available, at bars you have to stand in line to get water, because the bartender gives it out. In the dining room there is a refrigerator with water and it seems like you can take it yourself, but one fine day they put a lock on the refrigerator.
3) The pool, it was cleaned only once in 7 days and not completely, there was garbage at the bottom - twigs, needles, dead cicadas, and one day one of the tourists threw in torn napkins which also lay at the bottom. And what was surprising was the lack of lifeguards, there are none at all in the main pool, because with the slides he only sits sadly while the slides are running, at the sea from about 10 to 15-16.

There was a birthday girl with us, we told the reception and reception desk about this, they told us that there would be a congratulations in the room and they would set the table in the main “restaurant”, they specified for what time, we said at 19:30. A bottle of local wine, fruit and cake were brought to the room.
But the dining room did not disappoint, we approached the girl at the entrance, she sent us to the reception, we turned to the reception desk, she said “let’s go, we’ll sort it out now, ” but apparently she didn’t figure it out, she ran for a long time from waiter to waiter and after 15 minutes she said to go get one of them, he will seat us, then this waiter began to lead us in circles in search of a free table, in the end there was no festively set table, but we could simply find a free one without all this running around. And like the icing on the cake - when we had already eaten and were about to leave, the waiter came and, in an attempt to take all the dishes from the table at once, spilled the greasy liquid from the plate onto my dad’s pants, of course he apologized for this and suddenly suddenly remembered about the DR and brought more one cake, which we, of course, didn’t eat anymore because we’d already had dinner and eaten dessert + the mood had already been spoiled significantly

There are a lot of people in the hotel and apparently the hotel cannot cope with such an influx, the motto of the hotel is apparently “the main thing is not quality but quantity. ” Should I come here again? - Yes, if it is the minimum price among other similar hotels, but it is better to pay a little extra and choose another hotel.
Translated automatically from Russian. View original