I note right away that we were alone and a room for 2 people for 8 nights
The list of hotel services includes a transfer, which means that the hotel orders a car for the client from the airport and back. But this hotel has its own vision of what a transfer is. They just sent me an email from some Papyrus agency, through which I myself had to order a car. After complaining to the booking office through which they made the reservation, they still ordered a car, albeit with difficulty. That is, the service is indicated, but in fact the hotel does not provide it.
This hotel also charges a 30% deposit and free weekly cancellation. This is the first time I meet such conditions.
When we arrived at the hotel and got out of the taxi, no one got out and took our suitcases. We drove them ourselves, first to the reception, and then to the room.
An absurd situation for a hotel that writes that it is 5 *.
When you enter a building, the first thing you smell is the smell of moisture, like in an indoor swimming pool. It's at the reception.
The design style is a boarding house or sanatorium from the times of the Soviet Union. The floor is a mixture of tiles and parquet. The parquet is swollen in many places. The tile is very badly cracked. It is impossible not to pay attention to this.
Also in some places swollen ceiling. It has clearly been leaking for a long time, but no one has repainted it.
Everything is the same in the hotel. Not only at the reception. The visual feeling that I arrived at the hotel with a maximum of 3 stars.
Since we arrived a couple of hours before check-in, it was possible to walk around the hotel and its territory.
We saw the following (in addition to the dismal state of the hotel):
1. The contingent of the hotel - people of age. A huge number of elderly, which further enhances the impression that you are in a sanatorium or boarding house in the Russian Federation.
2.
A huge number of Russians and Ukrainians, which was a huge minus for us. Before that, they flew to Fethiye precisely because there were practically no compatriots and Russian speakers there before.
3. The hotel has 2 swimming pools. One big and noisy and the second, further away, which is quieter. But both pools have dirty sunbeds with yellow stains. Touching them and changing the slope is extremely unpleasant. In places where you can take towels, they are often not available (the next day we were convinced that this was indeed the case).
4. Go to the sea for at least 5 minutes down the mountain in a roundabout way between the trees. Excuse me, how can this be called "First Line"?
The beach itself is tiny. Several sun loungers are literally stuck on it and huge dried bushes and stones are lying around.
It is impossible to enter the sea from this "beach". It's all in the rocks. There is a small pier. On it you can go down the stairs and flounder a little in the sea.
This is all communication with water.
5. The beach and multi-level pool, which are indicated in the photo, are not in fact!
The bottom line is that this Sentido hotel is positioned as a hotel for adults. Children under 16 years old are not formally allowed there (in fact, on the very first night, 2 children screamed and jumped at the Ukrainians from the next room until they were reprimanded).
But it's on the same property as the Liberty Hotel, which accepts children. These 2 hotels are separated only by barred doors and locks. From Sentido you can safely walk to its territory. In Sentido from Liberty, entry is possible, but only without children (formally without).
The beaches and multi-level pool in the photo on the hotel website and on Booking are actually located on the territory of Liberty, where there are a huge number of screaming and flickering children. That is, you buy a hotel stay without children, but in fact, if you want to swim in the sea and have a more or less normal beach, you still have to go to the territory of the Liberty Hotel with children.
Moreover, this hotel is not worth the money that is asked for it.
We were offered to see the number and promised to voice our claims to the management. They asked me to wait for an answer.
While going to the room, we made sure that the tiles were cracked everywhere, and the parquet was swollen. Renovation of the building of the soviet level. Dirty carpets on the floor. Etc.
What we found in the room:
1. The same stale smell as at the reception.
2. Bathroom without a door. That is, in a double room in the bathroom arch. Entering it, you see 2 transparent, not dense, doors with huge spans from above. One covers the shower, the other the toilet.
If there is more than one person in the room, it is not possible to use the toilet in principle. No sounds or smells are hidden at all. And to go to the toilet, you have to kick the neighbor out of the room. And at night? An elementary descent of the tank or washing hands will wake you up.
For the first time in my life I see such wildness ...
3.2 towels per person.
One big and one small. What is it like? That is, I can’t take a shower and wash my hair. Or this or that. Since I have nothing to wipe the second one with.
4. In the shower of the new room, I found black hair.
5. No slippers in the room.
6. One bottle of water for 2 guests.
7. View from the window at a construction site in the middle of the forest.
We returned to reception and demanded a refund. We were not ready to go into such conditions. Especially for such money.
At first they refused us, then they began to lie that they would return the money, but booking is against it, etc.
I wrote a complaint and the money was returned
Omitting details, only the next day we managed to get in touch with the manager.
It was difficult to agree on a refund, but they returned the money only partially (two were forced to live, but did not return for 3 + losses on conversion).
We moved to another hotel after 2 days.
And the most interesting thing we saw at the exit. At the reception there are 2 signs that the hotel is 4 *, not 5 *.
I have all the photos.
I do not know who and why puts such a high rating on this hotel.
Taking into account the fact that booking does not publish my review and photo, I can assume that the reviews are wiped.
For what we saw during the 2 days of forced residence in it, I would not have paid a ruble.
We were seated literally within 10 minutes.
The rooms are clean, all plumbing is working, safe, minibar, etc. - as stated in the descriptions.
Sea. (behind him, in fact, they went)). Firstly, this is the Mediterranean Sea, and not the Aegean, as many tour operators are positioning. The border between these seas conditionally passes in Dalaman. Well, and secondly - this does not prevent him from being simply unrealistically transparent, while his color must be seen, it is useless to describe))
Entry into the sea - from the pontoon, the bottom is rocky - so either in shoes from the shore or along the ladder. It did not bother us, because we were more interested in the purity of the water. There is no good entry even in the other part of the hotel - the nursery, there are small pebbles, almost like sand - but still pebbles and the bottom is covered with stones. Two meters - and deep. The only place where they didn’t go into the sea is near the “paddling pool” - there is a separate stone-fenced entry into the sea for the smallest vacationers. In any case - the sea there is very impressive, who is not embarrassed by the depth - feel free to go, you will not regret it.
The territory of the hotel is huge, everything is clean and tidy - all corners, toilets, the beach are regularly washed. The room was cleaned perfectly, and the dollar that we regularly left - so no one touched))
Food. Varied, plentiful, delicious. Meat - lamb, lamb, chicken. A couple of types of fish, octopuses in different variations (impressed), shrimp, mussels, lobster were served 2 times a week. In general - not scarce and there is something to choose from. Vegetables, fruits and sweets are in abundance. For breakfast, focus on muesli, yogurt, milk porridge, a million types of pancakes and all variations of egg dishes. For drinks - if you want, take an orange fresh juice, if you want - "margarita", if you want - an ice bucket with a bottle of wine is already on your table for dinner. At lunch, you are politely offered to pour, if there is such a wish. The wine is local, young, decent enough. I do not recommend imported drinks, although they also taste and color. . . )))
Animators are not intrusive, the service is decent. Vacationers - mostly British, Germans and Turks. "Our brother" is 10 percent here, and unfortunately, we are very different in our behavior.
Who wants to take a break from this - then you still need to go here. All entertainment in the Sentido part ends by 23:00 (it was somewhat surprising, because in the children's part of the hotel there is a disco until 24:00))) So - if you need to continue the banquet - you need to move to the next area. If there is not enough there, then there is a nightclub in the basement. It's hard to call it a club, but whoever needs it can dance and drink there.
I won’t tell you much about the pools, because we never swam in them during the whole vacation. I really liked the sea) Around the pools, mostly foreigners reclined. In the children's part there is a separate area, and it is called - "Children's Paradise" - all kinds of slides and pools for the little ones.
The main thing I would like to say is that in this hotel you can find what you need for any category of vacationers - from kids to the elderly. The hotel is located away from Fethiye and Oludeniz, so if anyone is in the mood for shopping or excursions, you need to get there.
We took an excursion to Pamukalla, a sightseeing tour to Fethiye and once traveled around the entire coast on a jet ski. Beautiful place, I recommend.
In general, whoever wants to relax will have a rest)) I don’t like to find fault, but objectively, there’s nothing to it.
Beautiful nature and climate, huge territory, delicious and varied cuisine, wi-fi throughout the territory, silence, helpful friendly staff.
There are simply no complaints.
Everything is perfect
The nature on the territory of the hotel is beautiful, everything is well-groomed. The sea is azure, emerald. On the one hand, the sea, on the other, green mountains. In general, it’s pleasant, useful, and beautiful.
They feed, of course, for slaughter)) The cuisine is the most varied, a lot of sweets. Fruits . . So it’s better to visit gyms later or go to yoga, aerobics, Pilates classes (by the sea or in the gym, the load is not very big, so then you feel 100% yourself. Ours mostly spend time where the food is)
There is a heated pool with sea water, pools and slides for children. Turkish bath, sauna, massage - everything is at your disposal.
Have a good rest! )
We keep the tradition for 3 years. The sea, the sun have a beneficial effect on St. Petersburg children.
So this year we were looking for a hotel so that our sons (4 and 7 years old) would be interested.
We found a hotel with a delightful children's paradise, where there are a lot of play areas, a lot of pools, children's slides. At what they were not embarrassed by the comments that this is not at all the hotel that thundered with bad fame last year. Pictures with children's paradise were amazing.
Played a role that the hotel is not all inclusive. Alcohol is paid: "it means there will be few drunkard parents" and cold children. EVERYTHING HAPPENED!!!
We had a wonderful rest in Lycia World Oludeniz I will never forget the hospitable Turkey.
The bay with the beach is azure, clean. Around the mountain.
True, the sea is not calm and the entrance: pebbles, and where the cobblestones are ankle-deep and higher. The children refused to go to sea. Although my son has been resting in Turkey for 1.5 years and loves the sea. No toys could lure him there.
For us, it's the little things. We started going to the pool.
ANIMATION!! ! Children's paradise!!!
There were no animators who would gladly approach the children and get to know them.
One week, apparently a month or summer, they have a Children's Festival. They hand out clothes with symbols, which, as expected, were not enough for everyone, despite strict control with the records of numbers.
The children were divided into 3 age groups. In groups with 4-5 animators there were 50-30 children, and every day less and less.
With me, when a 4-year-old girl burst into tears, to green snot, the watching animators splashed with laughter, and the eldest began to call her mother. Do not worry, the child was calmed, wiped off, but by me, and the next days I was with my mother and 2 year old sister.
Once again I was convinced that you should not leave your child with any of these teachers.
CAREFULLY! PSEUDO-TUBERCULOSIS. . .
On the 8th day of our stay, we were properly ill.
After a sleepless night (vomiting and diarrhea) on the 5th, the children did not eat anything, a 7-year-old child was taken to the clinic, and they decided to give mine a dropper at the hotel. They tortured him for 10 minutes, they couldn’t find a vein, and then they let the medicine in, his arm swelled up..... it’s clear that they didn’t find a vein.
On this day, in the same clinic, there were 5 Russians from our hotel, with the same symptoms.
On July 7.2008, the children had a fever, my 40 was treated with sultamicilin, which, according to our doctors, has not been used for many years. The next day, the throat, ears, back were covered with pimples, they didn’t eat anything for a day, it was painful.
Were today at the head. Infectious diseases department of the children's hospital, the antibiotics that were given to me and my friend's son are useless in this case. The doctor diagnosed: acute gastroenteritis, akin to pseudo-tuberculosis and Central Asian fever. All this is carried by rodents living in the kitchen, flies.
The 2-year-old baby, who was treated at the clinic since July 5, did not recover before our departure, for obvious reasons..... Moreover, the mother was shaken for 600 euros in a day...
AT THE RECEPTION THEY STEAL:
Very famously, we were hung on the second number of a friend of the 3rd card, because. two that we had were issued in my last name. As a result, without looking, I paid an extra 70 euros, they agreed to give it back, but only 50.
SERVICE SOLID 4:
The room was cleaned by a fat, elderly woman every 3 days. Until they complained to the managers personally. It didn't last long. . .
The waiters are boring, with sour faces. A couple of times we were served well, and we never saw these waiters again.
BE CAREFUL!! ! DO CONCLUSIONS!!! !
We flew via Rostov to Dalaman airport. Passport and customs control passed very quickly, they pasted a visa for my husband and two for me, because the child is entered in my passport (only $ 60). Dalaman greeted us with heat and high humidity, despite the fact that it was already late in the evening. In addition to us, there were other tourists from Tuana on the bus, the hotel is halfway to Lycia. Roads - serpentine, a little motion sickness. We arrived and settled down. The room was in a part of the hotel called the Residence. At first we were a little upset, because We walked along long corridors sloping upwards for quite a long time, periodically turning. But then it turned out that the location is very convenient, because. no one walked by. The room is on the ground floor, but overlooks the lawn, which is, as it were, inside the building, i. e. no one walks on it, except perhaps the personnel serving the territory, but we never saw them. The only negative of the hotel is that there are no bathrobes, slippers, or toiletries in the rooms. They pour some kind of liquid soap into plastic containers attached near the sink and above the bathtub and, above the bathtub, another container, hopefully with shampoo. Having given more than 100 thousand rubles. for a week of rest, it didn’t even occur to me to bring shampoos, balms, soap, etc. with me. It turned out that it was necessary. Moreover, everything is very expensive in the shops on the territory of the hotel; three to four times more expensive than ours for the same goods. And I didn’t buy shampoos and stuff there because of the week of my stay, I was tormented with what was. Well, yes, it didn’t spoil our vacation at all, everything else is beyond praise.
The hotel is located separately, by the sea, surrounded by mountains. Part of the Residence is closer to the sea, close to everything, part of the Village is quite far away, some buildings, at the very top of the mountains. But shuttles constantly run around the territory, for those who are too lazy to walk . Absolutely magnificent, well-groomed territory, licked, thoughtful, green. Around the flowers. The photos turned out amazing, despite the fact that almost all of them were taken on the territory of the hotel. The sea is very beautiful, indescribably turquoise hue. Despite the fact that it was quite cool, it is still impossible to resist and not swim. The water temperature was 18-20 degrees, only Russians swam . As well as occupied all the sun loungers with towels in the morning and came only in the evening to pick up these towels. I really wanted to collect a few pieces and hand them over to the kiosk. For the loss of a towel - a fine in the region of 15 euros. Pebble beach, clean. There were waves all the time and it was very pleasant to lie on the sun loungers, look at the sea and listen to the sound of the waves. The child even slept there at lunchtime. Great! Full relax.
It must be said that seventy percent of the hotel, if not more, are Russians. There are a few English people, and quite a few other nationalities. But the Russians, except for the sunbeds occupied with towels, are all very calm and well-mannered. Initially, I wanted to go to a hotel where there were as few Russians as possible, but I did not regret it. We can be proud of, at least in this hotel. If we differ, then only for the better.
The food is excellent, they feed almost the whole day, in different cafes and restaurants. Everyone dine mainly in the Marina, on the seashore. Every evening, they always make a vegetable snack and grilled fish on the coals. Swordfish are just amazing! Food for every taste and dietary and not very sweets. Ice cream for lunch and dinner - free of charge, as much as you want. The wine is local, but we are not lovers, we have not tried it. But I can recommend ayran, they have two types - simple and with mint. I drank mint all the time. Very tasty and not at all what we sell under this name. In the evening, before dinner, they often ate cakes, which are made by a woman at the central dance floor. Sweet and spiced with cheese. I liked the sweet ones better . During the day, alcoholic cocktails and ice cream are paid in bars. All delicious, loved it.
There are a lot of pools, there are slides, which is good for children, everything is clean, there were no problems with sun loungers, because. no one took a seat there.
Children Paradise - swimming pools with children's slides, playground. According to the descriptions, I expected more, in fact, there are really only a couple of slides where a child of 5 years old can ride. Everyone saw the guns shooting water in the pictures. There are only two small pools. There is a very deep one, I didn’t even climb there, all sorts of grottoes. The playground is small. There is a cafe that serves lunches earlier than lunches start in other cafes. We usually had a snack there before dinner with ice cream and fruit.
The child did not get out of the water for the first days and ate too much ice cream and at the same time did not even sneeze even once, this number would hardly have passed at home . .
Kids club. Yes, and for the whole day. But. Cartoons for lunch - in English. Entertain them somehow without enthusiasm. Mostly there were non-Russian children, whom their parents rented out for the whole day, while they themselves drank and walked. We gave our daughter away only for a couple of hours, when there was something interesting in the programs (at the entrance to the club on the stand there are schedules for different age groups). We ended up in a group of 3-5 years old, despite the fact that we are five years old - it was already basically uninteresting. For older programs, it seemed more interesting, with sports and the like. And we kind of had a nursery.
Because the hotel is quite far from the airport and from the main tourist routes on the tour got out only once - in Dalyan. We don’t regret that we went, although the road took four hours round trip, at least, but the guide was very good (Riviera tour operator), we saw how people live, learned a lot of interesting things, i. e. were not only in the hotel . The tour itself is nothing special at all. We sailed on a boat to the spit, heard that the turtles come out to lay their eggs once a year at night, and even at this time they are guarded, so you won’t see anything. We drove to hydrogen sulfide sources and mud. People smeared themselves with mud and bathed in water that smelled of rotten eggs. We just watched . Our group was still lucky, we arrived when there was no one, when ours were already getting out of the hot spring, a huge group of foreign tourists arrived, no less than 150 people. It’s not for nothing that we didn’t climb, it seems to me, there is a lot of infection there . Lunch on the tour, as usual - so-so. But we completed the program, on the whole we are satisfied, besides, as the girl from the Riviera who met us at the airport (Olya, very nice) told us, this is the easiest excursion, so almost she is suitable for children alone.
Before leaving, there was a little tension with the Riviera. We called them the day before departure, asking why the booth did not have the promised information about when they would pick us up. At first they were surprised that we were there at all, then they promised to post the information in the morning. So they didn't hang it. We called again. , they were once again surprised that we were there. They promised to call back, they didn't. We called again, we were promised to call three hours before departure. Thank God we're gone. But if we had relied on them and did not call for two days in a row, we could have stayed in Turkey .
In general, a very, very good hotel, I really liked the rest, even though we are not lovers of passive recreation. I recommend to everyone. Just take shampoo-conditioners . The hotel is very good for families with small children, for families with many children, which there were quite a few.