Nice hotel but bad service

Written: 20 september 2021
Travel time: 19 — 26 september 2021
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 1.0
Cleanliness: 5.0
Food: 10.0
Amenities: 10.0
Excellent service, but there is a huge BUT! During the evening animation, the hotel staff (animation) deliberately offends girls who are relaxing in couples with couples with their husbands / boyfriends (grabs hands), trying to lure them to the evening animation. The security service DOES NOT REACT IN ANY WAY to the complaints and claims of vacationers, thereby creating conflict situations. Suleiman, the person who was able to spoil the impressions of the first day of stay at the hotel! I ask the hotel management to pay attention to this situation!
Translated automatically from Russian. View original
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