Маленькая, но уютная гостиница Small but cozy hotel

Traveled with family in early October 2020. The hotel area is small, but very close to the sea - 5 minutes of leisurely walking. AI food system - the choice of dishes is small, but everything is delicious at home. At the bar, alcohol was not diluted with water and was not spared. The staff is friendly. We were during quarantine - the staff carefully wiped everything with disinfectants, and there were sanitizers everywhere. For 7 days, our room was never cleaned, but we did not leave the key at the reception and did not ask for it. And we were only in the room at night.

The most significant minus is our tour operator. TUI Ukraine. I highly recommend contacting them. The only thing that depended on them was the transfer to and from the hotel. And it was just terrible. The departure took place on time, but this is rather the merit of the carrier (Azur Air). Upon arrival at the Dalaman airport, all tourists were seated in a comfortable bus and we went to Oludeniz.

As soon as we left Dalaman, everyone was transferred to a regular minibus, which was very uncomfortable. In advertising booklets they write that a guide must accompany the transfer. He was absent!

The WORST happened during the return transfer from the hotel to the airport. At the appointed hour, we waited in the lobby of the hotel, but no one came to pick us up. When we first called our guide (Musa) by phone, he said that the transport would be, but a little late. Then he just didn't answer calls. Finally I had to call a taxi, because there was a real threat of missing the plane. I had to pay $40 for taxi services (the distance to the airport is about 80 km). The tour operator refused to refund us for the taxi, because "how do they know if they came for us, or we just didn't wait. " Probably, it was necessary not to catch the plane in order to receive at least some compensation from them.