Отзыв об отеле Шератон Чешме Review of Sheraton Cesme Hotel

We were at the Sheraton Hotel in Cheshmi from 20.07. 08 to 4.08. 08. The staff experience is disgusting. The hotel is far from 5 star. No one knows the Russian language, neither the staff nor the reception. Only Turkish or English. Everything is built on how to get as much money from visitors as possible. The food in the restaurant is monotonous, specific, salty. The food is specially prepared all peppered and salty, so that you can buy water from them. Tea, water, coffee, drinks - all for a fee of 6 dollars. It is forbidden to bring food and water bought outside the hotel to the room, they will take it away without talking. They say buy everything at the hotel. And in the hotel, water and everything else is 10 times more expensive !! ! than in the city in the store. Very often there are parties on the beach in the evenings (since the hotel rents out the beach). Very noisy walking until late, in the room it is impossible to fall asleep. With us, a Turkish wedding was walking all night long, making noise, yelling, shooting. The pool at the hotel is paid! Although we were told in the travel agency that it is free You can visit the pool free of charge, provided that you take SPA procedures. Spa treatments cost between $140 and $500. If you come to the pool and do not take the procedures, you will be charged for the use of the pool about $ 25 for 1 visit. We came to the pool and closed things in a drawer. When they came back, they found that 300 dollars had been stolen from us from a closed box. And this is in an elite 5-star hotel !! ! They never returned the money to us, they only frayed our nerves and left an unpleasant aftertaste. One thing reassured me that the sea is clear and not as hot as in Antalya. Before leaving home, no one warned us when the transfer to the airport would pick us up, moreover, when the day before leaving home we got worried and went to the reception desk to find out why we were not warned when they would pick us up. We were told that we had to call a taxi ourselves and pay $540 to be taken to the airport. After a lot of clarification and hassle (I had to call the travel agency that sold us tickets), it turned out that the hotel had a computer failure, so they did not indicate that we had a transfer. And no one bothered to even apologize. Although we spent money on calls in order to provide us with a previously paid transfer. In general, if we had not taken care of the transfer in advance, no one would have called for us. After we demanded the final bill at the reception, we were charged $500 more than we owed on this bill. I had to call the translator again and find out why they were billing us. After long clarifications on our cell phone of our translator and reception, it turned out that they were mistaken again, and these 500 dollars were not credited to us. If we hadn’t made a scandal again, or hadn’t checked what they were billing us for, we would simply have been shod for 500 bucks. In general, if you have a lot of money and you don’t know their account, and you want to get on your nerves, then go to the Sheraton Hotel in Cesme. There you will be easily shod and served for a tidy sum of money.