Golden toilets in the complete absence of service

Written: 8 september 2014
Travel time: 7 — 14 august 2014
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Stayed at this hotel in August. New hotel. When booking, it was somewhat embarrassing that, despite the beautiful pictures on the site, there were many free rooms in the high season. Staying at the hotel resolved this paradox.

I wrote the first review after three days of my stay, but on the fifth day I took it off for editing, because I realized that I had not yet learned all the “charms” of the local service and decided it was better to serve the whole rest and then, after emotions subside, write in essence, to be objective and the review was helpful to others.

pros

This is a new hotel. They obviously did not spare money for its construction and mastered them richly, albeit thoughtlessly. Golden toilets, electric curtains, golden Jacuzzi inside the room
The rooms are big and cool from 95 sq. m. We lived in a room with a terrace overlooking the large pool.
Meals - choice in the main restaurant, rather can be attributed to the pluses of the hotel

Minuses

It is categorically not suitable for families with children and the elderly - the beach is two meters of sand and the entrance to the sea is either from a high pantone or along sharp (! ) Large stones.
The territory of the hotel is huge, but there is nowhere to walk at all. No park, no public garden, tropics of paving stones and a steep slope.
Accordingly, moving around the hotel without a buggy in the heat is very difficult, it turns into a test
Ordering a buggy and trying to wait for it is like catching a taxi in Paris in the evening (who understands)
Rooms overlooking the pool do not allow you to sleep with an open window, as the whole room is saturated with chlorine from the pool and you feel not at the sea, but in the workshop of an ammonia fertilizer plant
The service does not stand up to scrutiny at what both in the main restaurant and on the beach and in the bars on the territory. Coffee is carried for half an hour, after each drink, after 10 seconds, they bring an invoice for signature, so that God forbid no one “free” a glass of water drank.
In bars and on the beach, it would be more accurate to say that they do not serve in principle, since any other definition leaves hope, but there is no hope
One day I didn’t find my iPad, and when I used the Find My iPhone feature and sent a signal to it, I got a level 80 shock. The hotel iPad inserted into the doc station rang. Upon arrival, I put the hotel iPad, which I do not need, on the table and forgot about it. When the hotel staff couldn’t find it (it’s obvious that guests are stealing from them), they took my iPad, erased everything from it and installed their software on it ...That is, be prepared for the fact that this hotel will use your devices in your absence (copy records , passwords, phone book). After all, they allow themselves to use the personal belongings of customers.
In response to my indignation and request to speak with the hotel manager, I always heard “sorry, yes, yes of course”, but no manager naturally existed in nature.
We heard people at the next table also trying to find a guide to complain and they were also out of luck

In general, the impression is terrible.
I really do not recommend.

Don't get on your nerves.
For the money - a lot of good hotels
Translated automatically from Russian. View original
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