Объективная оценка отеля 2 звезды Objective assessment of the hotel 2 stars

The hotel was chosen by last minute, it was presented as 4 stars, with its own beach. Upon arrival, the first thing that greets guests is the smell of mold and bleach. The hotel lobby is dilapidated in places, only the reception has safes, and some of them are broken. The socket at the cooler in the hall is broken and it is connected directly to the wiring, but it cools the water properly. The elevator exists only up to the second floor, but it does not work. Settled in rooms on a residual basis.
The hotel has 3 swimming pools and a slide. But in fact only 2 work, the slide is closed. The children's pool is open every other day and the water is drained from it. A bucket of chemistry is poured into an adult every evening, and a sign about this is not put up. The smell of bleach is unbearable all the time. In the room, the door with traces of breaking and repair, air conditioning works but smells of mold. There is also mold in the shower. The bathroom extractor does not work and the drain pipe of the sink is leaking. Part of the sockets is broken, the bedside table is broken, Others who entered that day got rooms with a non-working refrigerator, no hair dryer (brought after the third request from another room), non-working air conditioning and sockets. In our room, the door to the toilet jammed at night and it was impossible to get into it. The hotel staff offered to wait for the morning. Cleaning for the week was once and consisted in making the bed, without changing the linen. Toilet paper was delivered regularly. The staff enters the room by opening their key, there are no signs to disturb. The food in the dining room is monotonous, the plates are chipped, the drinks are diluted, including soft drinks. At one of the breakfasts, a cockroach was found in an omelette. Once for dinner there was a cake in honor of the holiday. By day 5, we and some of those who came with us began to suffer from indigestion. Animation was once a week. The rest of the time from 9 to 23 yelling music. In fact, the hotel did not have its own beach, although it was indicated by the travel agency. It was proposed to buy a sunbed for a day on one of the private ones. The employees of the Anex tour, in fact, could not help in any way on the spot, they could only help relocate to another room, but all the rooms were somehow broken down. Every day there were scandals with newly arrived tourists because of the condition of the rooms with representatives of the travel agency. Many of the hotel guests, when entering the city, turned the tags on their hands inside out, otherwise the price tag of the locals was automatically higher, and the attitude was worse. The hotel staff is friendly, but when he needs to quickly forgets both Russian and English. Once the police came to the hotel and went up to some room, there were no comments from the staff on this matter. The hotel was called Poseidonis before the renovation in 2013. On the last day of the stay, it turned out that in a week the hotel was closed again for repairs. Overall, a waste of time and money.