Good hotel, but I don't recommend it during quarantine

Written: 25 august 2020
Travel time: 11 — 19 august 2020
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 4.0
Cleanliness: 4.0
Food: 6.0
Amenities: 10.0
This was our first time staying at this hotel and I don't want to go back there again. Stayed with 2 adults and 1 child.
They brought us to the hotel at 6:00 in the morning and, according to the standard, they informed us that check-in was at 14:00 and not earlier, arguing that check-out was before 12:00 and a couple of hours were needed for cleaning and airing the rooms (after all, the quarantine period). The hotel was 100% occupied. The main contingent were Turks, few Ukrainians. At 14:00 we came to the reception desk and heard that we had to walk for another 45 minutes, as our room was still being cleaned, disinfected and all that. This upset us a little, since we were already on our feet for a day and really wanted to go to the room already. But there was no choice and we are waiting.
At 15:00, when we arrive at the reception, they tell us to sit down and wait another 15 minutes, then they give us the keys to the room and go to watch it. The number was 205. What we saw made us very upset. The room turned out to be very small and with one double bed, and we flew in as part of 2 persons. (girls) and 1 child. That is, we stated when booking the hotel that we need 3 separate beds, but here there is only 1 bed and the three of us will not turn around in the room. We refused this room and asked to change to the one we booked. The staff agreed to change the room, but this procedure was delayed for another two hours! To our requests to give a faster number, they simply began to ignore us. And with us is a child who is already just falling off his feet. And only after the scandal we were still at 17:00 given the room that we booked. We had room 527. The mood was completely ruined.

The next day, our mood did not change, continuous negative moments began. For the first time I meet in hotels that towels for the beach are issued in any quantity, without cards, and you don’t need to take them back. I had to take sunbeds at 6 in the morning, since the Turks had such a manner that from the very morning they throw towels on all beach locations, pools, which means the sunbed is busy, although for the whole day you could not even see anyone on supposedly busy sunbeds... In no hotel did you have to get up on an alarm clock and run to take sunbeds (((
A big plus is the staff who monitors the distance of 1.5 m between the sunbeds and wipes the side tables with an antiseptic every two hours.
The food was quite simple, we expected a little better, after all, the hotel was 5 * and the rating was good. The only seafood was fish. There was no grill at all. Alcohol is really bad. Only local vodka, gin, wine and beer. Any cocktail consists of half a glass of vodka, gin and some kind of drink from the machine. I do not advise coffee from the machine, the "burda" is still the same. There was no baby food at all. In the main restaurant, for the first three days, there was a picture of service in the queue of "ours", I mean the Turks. Even if you stand first with a plate, you will still get your food only after the Turk is poured. It was very unpleasant and I had to point it out to the chef every time. At the end of the holiday, many of our tourists stopped by and the service became a little better. The big minus is drinking water. It was not brought into the room at all, and in order to take a bottle of water, one had to constantly stand in line at the bar. There are three a la carte restaurants on site. We were in two, in Turkish and fish. The fish was good, the sea bream was very tasty, and the Turkish one was so-so...
Cleaning in the room at 3. The floor was never even swept up, towels were changed and garbage was taken out, although we left a tip in the room every day.
Rooms should be taken only with a sea view. The panorama is gorgeous. Wherever you look, the views are mesmerizing.
The main attraction of this hotel is nature. The sea is just gorgeous, blue, blue. The fish swim right under you. The infinity pool is also amazing. The panorama is amazing.
In general, the climate in Bodrum, as for me, is the most favorable in summer. Humidity is low, the breeze is constant and it is comfortable in the sun.
I was surprised by the condition of the toilets on the territory. Dirty, stinky, no paper and no soap.

The animation is very weak. There was nothing but darts. But that's the way it should be in quarantine.
Every evening there was either live music or karaoke.
There are many antiseptics and restrictive tapes on the territory.
Since the hotel is located on a hill, the elevators were a very good solution. There are 2 of them. And they are very well located.
In general, the impression of the rest is twofold. Some liked it, some didn't.
Translated automatically from Russian. View original