The hotel has room for improvement

Written: 17 june 2021
Travel time: 6 — 14 june 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 5.0
Cleanliness: 6.0
Food: 10.0
Amenities: 7.0
I will write my impression about the hotel. It was initially spoiled by the fact that the travel agency promised us a room in a bungalow, and upon arrival we were settled in a small dark room near the kitchen hood in the main building. Generally horror. We spent three days in this room, on the third day we still got a room in a bungalow, but it was impossible to sleep in the main building, the hood hummed so that the wall by the bed vibrated.
As it turned out, this was not the worst option for us. There were people who were settled on the floor below in the basement, there were those who, due to a lack of rooms, were taken to the neighboring hotel Latanya.
The problem is that the hotel is 101% full, as the hotel guide said, a lot of reservations were left from last year, when the hotel did not work at all, and since there are many Turkish tourists, they are of course given priority when settling. Ours are accommodated in the main building and in the neighboring one, with the same small rooms and balconies meter by meter, but when we were nevertheless moved to a bungalow, then all our neighbors were Turks.

Therefore, seeing how the price of a hotel is growing exponentially, think ten times if you want to listen to the hood at night and sniff the kitchen for 2-3 thousand dollars.
Also an unpleasant surprise was the complete absence of animation, nothing at all. Even the slides did not always work at the stated time.
Most of the English staff do not know at all, it was necessary to explain to the cleaner to add soap or another blanket with gestures. On the distribution, too, one, two, the staff still knows, but five already needs to be shown on the fingers. And even showing, it’s not a fact that you will put all five pieces on a plate, most likely, they will cost you two)))
In general, the service has much to strive for.
The sea is quite cool, there was a day when the beach was generally empty and no one swam in the sea, but the colors of the water are of course amazing, all shades of emerald and turquoise.
The territory is large, quite well-groomed, but it is difficult to walk on it because of the sharp descents and ascents.
I was surprised that the hotel keeps roosters, I don’t understand why at all ? ? From four in the morning, every minute they begin to bawl, not everyone, of course, can hear, but if your house is nearby, it will be heard very well, take earplugs just in case.
That's basically it. The food was not bad, but as for the five, it could have been better, a little monotonous, the dishes are often repeated. Spoons-forks are often unwashed, sticky-fat, unpleasant to eat. Very good impressions from the fish restaurant, it is for an additional fee of 10 euros, but it's definitely worth it, the dishes are delicious, the place is atmospheric.
There are many Turks in the hotel who smoke everywhere, both in the restaurant, and on the beach, and on the verandas, and the most comfortable green places are reserved for smoking. But in general they behave much more cultured than some of our compatriots.

Here are all the nuances. I looked for detailed reviews before choosing a hotel, I hope my review will help someone. Moreover, I looked at vacation prices, they go off scale to 70.000 UAH since July, it’s definitely NOT worth it, the hotel’s desire to make money is understandable, but neither the service nor the rooms correspond to this price.
Translated automatically from Russian. View original