Отель не соответствует 5* The hotel does not correspond to 5 *

The check-in went badly: we were given a room with a poisonous smell that did not disappear after an hour, then they replaced it with an equivalent one with the same poisonous smell, in which it was impossible to stay for 5 minutes, it started to tickle in the throat, as it turned out later, bedbugs were stained in the rooms and cockroaches. The same uninhabited tourists stood next to us, who were offered a room with mold and high humidity, next to the sauna, but they had an asthmatic child with them, so they also refused to check into such a room. The rest had similar problems, but on the reception answered that there were no other rooms, but they continued to accommodate newly arriving tourists. We stood at the reception desk from 17:00 to 23:00, when we finally waited for a suitable 2-bed room, but we had to spend the night there six of us. Wi-Fi is paid and very expensive, the safe is also paid. The rooms were cleaned badly, they asked for shampoo. There were no promised seafood. One plus is the sea is close.