Нам всё понравилось, персонал отеля всегда приветлив! We liked everything, the hotel staff is always friendly!

We arrived at 4 in the morning, arrived at the hotel at 6, we were met, offered drinks, then that we would have check-in in the room before 12:00, the tour operator warned us in advance, at 7:00 we were invited to go for breakfast, then we walked around the territory, we looked at everything, tried ice cream, by the way it is tasty and varied there, 16 hours a day, so you can almost always enjoy it)))! This is great, because, for example, in Queenpark Tekerova there was ice cream once a day and only an hour and a half a day, those who did not have time were late) At 11:00 we were settled, as agreed with the Anex tur travel agency, in a room with a side sea view . The room is clean, slippers, safe, soap accessories, mini-bar, tea set, everything was there and everything worked. There were three of us, there were two beds in the room, one double for us, and a single for my son. Linen, mattress, pillows, all clean and in excellent condition! Mattress is great, comfortable to sleep on. On the 24th there was a concert of Elka! Evening programs were interesting and colorful! Music is modern! Fireworks every day! It created a happy atmosphere! Drinks, food, fruits - just a lot, tasty and varied!! ! Some salads and cakes did not even have time to try in ten days). The mini-bar in the room was replenished every day, as well as the change of linen, towels, wash kits, tea and coffee bags! Juices, water and beer are always everywhere and a lot !!! ) There are enough sunbeds everywhere, they clean everything at once, if something breaks or spills, the cleaner immediately removes it. As for the toilets, I can only say one thing - many thanks to the hotel and the staff! Everything is clean and fresh, everywhere there are bidet toilets and an automatic hygienic rim! The staff is very friendly, everyone is friendly and smiling - it's very nice) Hamam can be visited all the time, it's also free, only additional services are paid (massage, peeling, and so on). We visited a la carte restaurants, I would especially like to mention the French one (the desserts are very tasty) and the one on the seashore! Bars are great! Chivas in the lobby and Hennessy on the second floor near the stage. The animators are active, they organize and keep the children busy all day! Someone wrote about cats, because there are not many of them, they are clean and well-groomed, they don’t stink anywhere, and they don’t bother, because in principle they are almost invisible. Everything seems to be noted, we are happy with everything! The holiday was great, I did not want to leave)))! So I don't understand why people write negative reviews? ! Probably how many people, so many opinions) I am a very picky person by nature, I often don’t like a lot of things, but this time I’m surprisingly happy with everything)))! Yes, it’s not true about tips either, no one asks for them! This is purely optional, leave it - they are pleased, don't leave it - no one will wait! In any case, welcome! For good service, I think it’s not a pity to leave a tip))) Thanks to the hotel for a wonderful stay and positive!! ! And prosperity to you!